Dynamic professional with over 40 years of management experience, including leadership at Eastern Aluminum Supply. Proven track record in enhancing customer experiences and driving team success through outstanding communication and decision-making.
Overview
2026
2026
years of professional experience
Work History
Outside Staff Member
The Villages Golf& Tennis
09.2019 - Current
Working with other staff members to provide exceptional customer service to enhance and improve guest experiences at our golf courses
Working as an inside starter facilitated golfers check-ins, collection of fees, and prompt tee times.
Small Business Owner
Eastern Aluminum Supply / Richards Building Supply
Hampton Va.
2000 - 2018
This business was involved in the distribution of wholesale building materials to the residential and light commercial industry
The initial location grew to more than 10 in three states over a 15 year period with more than 10” employees.
My duties included HR hiring, training, payroll. Inventory management, vendor relationships, banking,
I also directed the sales managers and worked with our sales reps.
Analyzed market trends to identify growth opportunities and potential new locations.
In 2015 the business was sold to Richard’s Building Supply
Education
Bachelor of Arts - Business/ Commerce
University of Virginia
Charlottesville, VA
05.1975
Skills
Positive engagement I believe that it our responsibility to assure our golfers have the best experience possible Generally, I am the first contact they have with our staff How I greet them has a tremendous impact on how the rest of their experience with us transpires
Team leadership I feel my co workers look to me for leadership I am usually the person they come to for advice and conflict resolution
Decision-making I have over 40 years of management experience with allows me to make well thought out and effective decisions I also think that getting input from the staff and truly listening to their thoughts and ideas is paramount
Flexibility and adaptability I have always tried to manage by being “ firmly flexible” Policies and procedures are important but they should always be weighed against “doing the right thing”
Outstanding communication and interpersonal skills I’ve always tried to make sure that any decisions made were clearly and thoroughly communicated to the employees
Timeline
Outside Staff Member
The Villages Golf& Tennis
09.2019 - Current
Small Business Owner
Eastern Aluminum Supply / Richards Building Supply