Summary
Work History
Education
Skills
Accomplishments
Timeline
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Gene Pilgrim

Garland,TX

Summary

Dynamic leader with a proven track record at TM Express, driving operational excellence and strategic planning. Enhanced customer satisfaction and boosted revenue by identifying new market opportunities. Skilled in crisis management and budget oversight, fostering a culture of accountability and innovation to achieve company goals.

Work History

President

TM Express
  • Hired and managed employees to maximize productivity while training staff on best practices and protocols.
  • Enhanced customer satisfaction through ongoing improvement efforts.
  • Handled critical situations efficiently to limit operational interruptions.
  • Enhanced company performance by implementing strategic plans and overseeing daily operations.
  • Created and tracked yearly budgets to achieve company targets.
  • Boosted earnings by pinpointing new market opportunities.
  • Established a culture of accountability by setting clear expectations and holding individuals responsible for results.
  • Monitored financial performance and implemented measures to enforce compliance with budgetary standards.
  • Refined organizational methods by reviewing system performance and applying targeted enhancements.
  • Fostered an environment conducive to innovation and creativity.
  • Streamlined operations by improving resource management and process efficiency.
  • Leveraged advanced technologies to enhance organizational productivity.
  • Maintained compliance standards throughout diverse business operations.

Education

BBA - Management

Texas A&M
Commerce, TX

MBA - Business Management

University of Dallas
Irving, TX

Skills

  • Leadership team building
  • Organizational leadership
  • Strategic planning
  • Operational excellence
  • Crisis management
  • Operations management
  • Project management
  • Sales and marketing
  • Business development
  • Budget management
  • Company representation
  • Business planning
  • Process improvement
  • Strategic visioning
  • Financial management
  • Revenue generation
  • Technology literacy
  • Cost control
  • Creating and delivering presentations
  • Revenue growth
  • Business administration
  • Product development

Accomplishments

Built a company from 1 employee to a $15m organization and sold it in 15 years.


Developed industry leading technology to enhance the customer experience and operating efficiency.


Granted 2 patents for industry technology.

Timeline

President

TM Express

BBA - Management

Texas A&M

MBA - Business Management

University of Dallas
Gene Pilgrim