Summary
Overview
Work History
Education
Skills
Postal Clerk US Navy /Honorable Discharge . Numerous Letter of Commendation .
Timeline
Accomplishments
Generic

Gene Terry

Transaction Specialist
Carrollton,TX

Summary

Highly-qualified Sales Assistant with expertise in store opening and closing procedures, money handling and merchandising. Manages tasks with accuracy and great time management abilities. Smoothly monitors security and serves diverse customer needs. Multi-talented Sales Assistant adept at handling any store department. Talent for inventory management and documentation. ambitious in advancing personal expertise and company sales performance. Driven [Job Title] successful at merchandising products and attracting loyal customers through personalized service. Understands customer needs and customizes sales approaches. Friendly and upbeat individual familiar with customer service practices and sales principles. Upbeat, customer-focused Sales Associate with [Number] years of experience in retail environments. Flexible and approachable, with strong organizational and time management skills. Delivers memorable guest experience through welcoming interactions and extensive product knowledge. Customer-oriented sales professional with [Number] years of experience building relationships, cultivating partnerships and growing profit channels. Strategic-thinking leader with expertise in expanding network connections, persuasively introducing products, territory development and revealing customer needs to deliver solutions. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.

Overview

10
10
years of professional experience

Work History

Sales Assistant

Dillard's
Plano, TX
10.2021 - Current
  • Coached sales team members on best practices for customer interactions.
  • Developed and implemented strategies to increase sales performance.
  • Monitored daily sales activities and provided feedback to team members.
  • Established standards of excellence in customer service, product knowledge, and communication skills.
  • Conducted regular meetings with team members to review goals and objectives.
  • Analyzed sales data and generated reports for management review.

Transaction Specialist

J.P. Morgan Services
Lewisville, TX
12.2019 - 03.2021
  • Monitored daily transaction activities to ensure compliance with internal policies and procedures.
  • Maintained detailed records of all incoming and outgoing transactions.
  • Provided guidance and support to customers on the use of banking services and products.

Men's Clothing Specialist

Belk Department Store
Dallas, TX
03.2014 - 03.2020
  • Developed and implemented specialized procedures for customer service operations.
  • Generated reports to track performance metrics of team members.
  • Researched and analyzed customer feedback to identify areas of improvement.
  • Coordinated with other departments to ensure efficient workflow processes.
  • Provided technical support for customers in resolving complex issues.
  • Created training materials for new hires on the company's procedures and policies.
  • Assisted in developing strategies to increase customer satisfaction levels.
  • Exercised versatility in fast-paced, agile work environments.
  • Participated in ongoing training and compliance activities.
  • Identified opportunities to enhance specialization resulting in increased efficiency.

Education

Business Administration

Trident Technical College
Charleston, SC

High School Diploma -

Career Point College - Tulsa
Tulsa, OK

Brook Haven College
Farmers Branch, TX

Skills

  • Visual Merchandising
  • Complex Problem-Solving
  • Processing payments
  • Merchandising proficiency

Postal Clerk US Navy /Honorable Discharge . Numerous Letter of Commendation .

Handling incoming and outgoing mail, registered . Process Money Order established good customer service delivered mail to all incoming and outgoing ships.

Timeline

Sales Assistant

Dillard's
10.2021 - Current

Transaction Specialist

J.P. Morgan Services
12.2019 - 03.2021

Men's Clothing Specialist

Belk Department Store
03.2014 - 03.2020

Business Administration

Trident Technical College

High School Diploma -

Career Point College - Tulsa

Brook Haven College

Accomplishments

  • Brought about [Improvement] by updating [Area].
  • Reduced monthly expenses [Number]%.
  • Improved customer-facing post office activities [Number]%.
  • Directed operations covering [Number] personnel and [Number] yearly packages.
  • Awarded "[Name]" in [Year] for [Reason].
  • Processed and sorted average of [Number] pieces of mail per day.
  • Determined course of [Department] by developing brand new [Standards].
Gene TerryTransaction Specialist