Gene Turner
Racine,WI
Summary
Results-driven Loan Officer with solid background in mortgage and loan processing. Bring strong understanding of banking regulations, underwriting policies, and risk analysis, while delivering top-notch customer service. Possess ability to cultivate relationships with borrowers and lenders alike, helping to secure optimal financing options. Past roles demonstrate consistent success in meeting sales goals and facilitating smooth loan processing procedures. Self-motivated professional highly proficient in developing creative solutions and implementing objective decision making. Maintains positive attitude and works hard to build team relationships.
Overview
5
5
years of professional experience
Work History
Loan Officer
Edge Home Finance
Racine, WI
06.2024 - Current
- Reviewed credit histories, income statements, and other financial information of loan applicants.
- Developed and maintained relationships with potential customers to increase loan business.
- Counseled clients on debt management and repayment plans.
- Analyzed financial data to determine the feasibility of granting loans.
Branch Manager
Land Home Financial Services, Inc
Racine, WI
09.2019 - 06.2024
- Developed strategies to increase customer satisfaction and loyalty.
- Managed staff scheduling, hiring and training processes.
- Reviewed loan applications to ensure accuracy and compliance with regulations.
- Conducted regular performance reviews for all employees in the branch.
- Monitored financial performance of the branch on a monthly basis.
- Implemented internal control procedures to minimize risk exposure and maximize profitability.
- Provided guidance and support to team members regarding problem resolution and customer service issues.
- Maintained up-to-date knowledge of industry trends, competitive landscape and regulatory environment.
- Resolved escalated customer complaints in a timely manner.
Education
High School Diploma -
William Horlick
Racine, WI01-1984
Skills
- Financial Advising
- Financial Counseling
- Database Management
- Business Development
- Client Relations
- Excellent time management
- Regulatory Compliance
- Relationship building and management
- Credit analysis
- Mortgage lending
- Team Player
- Reliable
- Friendly
- Documentation Review
- Sales expertise
References
References available upon request.
Timeline
Loan Officer
Edge Home Finance
06.2024 - Current
Branch Manager
Land Home Financial Services, Inc
09.2019 - 06.2024
High School Diploma -
William Horlick
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