Talented Owner with excellent marketing, customer service and facility oversight skills and more than 20 years of experience. Highly effective and comfortable working with people at all levels in organization. Skills and knowledge of the marine and automotive industry will produce substantial growth and a positive work environment,in order to spread the reputation of an established business and contribute to a stronger customer base. Growing up in the family's flooring business, Learned all facets of flooring and very strong work ethics at an early age. After the Marine Corps commitment ended, able to translate the knowledge and experience in the marine industry. The most important thing I have learned is customer's don't need a boat to live. They purchase boats to enjoy life, family and the outdoors. Without the best customer service and quality to keep them happy and out on the water, the industry wouldn't exist. I put 100% effort into everything I do to keep the customers happy and on the water.
Hi, I’m
Gene Valle
Louisa,VA
Summary
Overview
28
years of professional experience
25
years of post-secondary education
Work History
MVP Upholstery
Owner
04.2015 - Current
Job overview
- Industrial sewing machine experience
- Auto upholstery
- Headliner replacement
- Convertible top replacement
- Foam cutting and shaping
- Carpet repair and replacement
- Dye plastic and vinyl
- Panel replacement
- Bilingual (English and Spanish)
- Custom design and patterning
- Embroidery
- Auto body repair
- Mechanical experience
- Managed day-to-day business operations
- Consulted with customers to assess needs and propose optimal solutions
- Trained and motivated employees to perform daily business functions
- Evaluated suppliers to maintain cost controls and improve operations
- Monitored market conditions to set accurate product pricing and take advantage of emerging trends
- Established, optimized and enforced business policies to maintain consistency across industry operations
- Prepared bank deposits and handled business sales, returns and transaction reports
- Put together realistic budgets based upon costs and fees for successfully operating business
- Oversaw business budget planning and administration, accounting functions, purchasing, and bi-weekly payroll to handle financial needs
MVP Marine
Owner/Operator
01.2015 - 09.2020
Job overview
- Industrial sewing experience, fabricating canvas covers, enclosures and upholstery
- Full cosmetic auto and boat reconditioning
- Replacement of new carpet and flooring, repairs and binding
- Detail, fiberglass, pin and boot stripping, carpentry,canvas repairs and design
- Managed day-to-day business operations
- Consulted with customers to assess needs and propose optimal solutions
- Trained and motivated employees to perform daily business functions
- Established foundational processes for business operations
- Kept customers up to date on all work being preformed
- Promoted strong teamwork and customer service
- Kept technicians and coworkers informed on decisions made to promote a positive work environment and boost moral
- Formulate and implement new processes to streamline business to make it more profitable and run smoother
- Monitored market conditions to set accurate product pricing and take advantage of emerging trends
- Evaluated suppliers to maintain cost controls and improve operations
- Oversaw business budget planning and administration, accounting functions, purchasing, and bi-weekly payroll to handle financial needs
- Put together realistic budgets based upon costs and fees for successfully operating business.
Prince William Marina
Assistant Service Manager
08.2012 - 01.2015
Job overview
- Manage day to day operations of twenty five Technicians in all service departments
- Schedule, monitor and review all work being preformed
- Process and bill all retail, rig and internal work orders
- Hold weekly meetings with upper management to keep them up to date on all work being preformed and any issues that needed to be addressed within the company
- Estimate, compose and process insurance claims accurately and quickly to get customers back on the water
- Perform internal audits to maintain profit and minimize errors
- Keep customers up to date on all work being preformed
- Promote strong teamwork and customer service
- Keep technicians and coworkers informed on decisions made to promote positive work environment and boost moral
- Formulate and implement new processes to streamline business to make it more profitable and run smoother
- Assist in maintaining customer satisfaction survey forms from Mercury
Prince William Marina
Marina Manager
08.2003 - 08.2012
Job overview
- Manage day to day operations of fifteen Technicians
- Move boats for haul out to stage on land 18ft to 70ft
- Operate 100 ton travel lift
- Operate forklifts and many other yard machinery to ensure completion and safety of work
- Loading and unloading boats for transport
- Implement new methods and programs to increase workload and revenue within the department
- Schedule, monitor and review all work being preformed
- Hold weekly meeting with departments to keep them up to date on work being preformed and any issues that need to be addressed within the company
- Assigned work to staff, set schedules, and motivated strong performance in key areas
- Trained and supervised staff to consistently meet performance goals and customer service standards
- Created and maintained detailed reports of daily, weekly and monthly operations
USMC, United States Marine Corps Reserves
USMC
10.1995 - 08.2001
Job overview
- Logistics specialist
- Oversaw transportation and storage of products and materials
- Develop forecasting plans to maintain enough inventory
- Verify goods reach their destination in a timely manner
- Establish priorities, track assignments, and ensure availiibilty of resources
- Worked quickly under pressure while also remaining highly organized and efficient
Education
Mobile SolutionsPhoenix, AZ
No Degree from Mastertech Door Panel Fabrication
08.2023 - 08.2023
University Overview
Mobile SolutionsPhoenix, AZ
No Degree from MasterTech Hot Rod Fabrication
04.2023 - 04.2023
University Overview
Mercury UniversityWoodbridge, VA
No Degree from Mercury E-skills in Boat Mechanics
07.2012 - 07.2012
University Overview
Hood Canvas SchoolWestborough, MA
No Degree from Canvas Enclosure & Covers, Boat Canvas
06.2014 - 06.2014
University Overview
Hood Canvas Upholstery SchoolWestborough, MA
No Degree from Upholstery
02.2015 - 02.2015
University Overview
CFI SchoolVirginia Beach, VA
CFI Certification from All Flooring Types
06.1998 - 07.2023
University Overview
Skills
- Excellent customer service skills
- Outstanding written and oral communication in English and Spanish
- Proficient with Dock Master and Wallace management software
- Proficient in use of Microsoft Word, Excel, and Power Point
- Numerical Problem solving skills
- All tasks performed to comply with company standards
- Strong work ethics
- Program Creation and Implementation
- Strategize Plans
- Training and Development
- Results Orientation
- Leadership and People Development
- Strategic Project Planning
- Results Orientation
- Leadership and People Development
- Strategic Project Planning
- Results Orientation
- Leadership and People Development
- Strategic Project Planning
- Results Orientation
- Leadership and People Development
- Strategic Project Planning
Timeline
Mobile Solutions
No Degree from Mastertech Door Panel Fabrication
08.2023 - 08.2023
Mobile Solutions
No Degree from MasterTech Hot Rod Fabrication
04.2023 - 04.2023
Owner
MVP Upholstery
04.2015 - Current
Hood Canvas Upholstery School
No Degree from Upholstery
02.2015 - 02.2015
Owner/Operator
MVP Marine
01.2015 - 09.2020
Hood Canvas School
No Degree from Canvas Enclosure & Covers, Boat Canvas
06.2014 - 06.2014
Assistant Service Manager
Prince William Marina
08.2012 - 01.2015
Mercury University
No Degree from Mercury E-skills in Boat Mechanics
07.2012 - 07.2012
Marina Manager
Prince William Marina
08.2003 - 08.2012
CFI School
CFI Certification from All Flooring Types
06.1998 - 07.2023
USMC
USMC, United States Marine Corps Reserves
10.1995 - 08.2001
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