Summary
Overview
Work History
Education
Skills
Timeline
AssistantManager

Genea Ashby

Schertz,TX

Summary

Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.

Overview

24
24
years of professional experience

Work History

Assistant Manager

Walmart
Schertz, TX
03.2001 - Current
  • Monitored employee performance and developed improvement plans.
  • Set and enforced policies focused on increasing team productivity and strengthening operational efficiency.
  • Trained team members in successful strategies to meet operational and sales targets.
  • Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
  • Managed inventory control processes to restore back stock, control costs and maintain sales floor levels to meet customer needs.
  • Multiplied earnings through sales goal achievement, customer service improvements and commitment to team objectives.
  • Exceeded sales goals and accomplished business objectives by inspiring staff and promoting target products.
  • Kept work areas clean, organized and safe to promote efficiency and team safety.
  • Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
  • Maintained positive customer relationships by responding quickly to customer service inquiries.
  • Reviewed sales and gross profit reports to determine options for increasing market growth.
  • Conducted weekly staff meetings to motivate staff members, address concerns and questions, plan improvements, and evaluate progress toward goals.
  • Achieved recognition from senior management for contribution to store success, including managing sales, employees and operations to foster optimal performance.
  • Verified inventory counts remained within monthly tolerance levels and compiled financial data in compliance with budget.
  • Handled customer service by dealing with complaints, organizing stock and answering customer questions.

Education

Business Administration

Grand Canyon University
Phoenix, AZ

Skills

  • Sales growth
  • Cost Control
  • Business planning
  • Financial Management
  • Employee scheduling
  • Strategic Planning
  • Business Development
  • Budgeting

Timeline

Assistant Manager

Walmart
03.2001 - Current

Business Administration

Grand Canyon University
Genea Ashby