Seeking a Project Coordinator/Management position with a dynamic corporation/team utilizing energy and skills to develop, motivate, and lead productivity. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Hi, I’m
Genea Chavis
Miami Gardens,FL
Summary
Overview
16
years of professional experience
1
Certification
Work History
D'Shin Plumbing LLCMiami Gardens, FL
Office Coordinator
09.2022 - Current
Job overview
- Interacted with customers by phone, email, or in person to provide information.
- Tracked records, filed documents, and maintained communication between clients to manage office activities.
- Reconciled account files and produce monthly reports.
- Maintained office supplies inventory by checking stock and ordering new supplies.
- Cultivated client and vendor loyalty by proactively reaching out with follow-ups and status updates.
- Enhanced office staff customer relations strategies to improve interactions and reduce complaints.
- Organized company meetings and scheduled 12-15 employee teams.
- Routed correspondence to facilitate timely communication between team members, customers, and vendors.
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Participated in workshops and in-service meetings to enhance personal growth and professional development.
- Managed office activities by maintaining communication between clients, tracking records, and filing all documents.
- Worked collaboratively with office staff to maintain smooth operations and team readiness for unexpected demands.
- Provided clerical support, addressing routine, and special requirements
SheBuilds Construction And Development
Project Coordinator
08.2021 - 08.2022
Job overview
- Provided input and feedback on departmental initiatives, directives, and strategies to contribute to project success.
- Photocopied, distributed, and emailed documents to project managers.
- Prepared meeting agendas and minutes for distribution and record keeping.
- Established rapport and engaged with stakeholders to build lasting professional relationships.
- Scheduled and facilitated meetings between project stakeholders to discuss deliverables, schedules, and conflicts.
- Sent newsletters and bulletins to existing and potential clients.
- Worked well in a team setting, providing support and guidance.
- Excellent communication skills, both verbal and written.
Lorna's Caribbean & American GrillMiami Gardens, FL
Restaurant Floor Manager
10.2020 - 06.2021
Job overview
- Effectively managed payroll and timekeeping, and paperwork for new hires and terminations.
- Reduced inaccuracies by carefully counting cash and keeping meticulous records of transactions.
- Motivated staff to perform at peak efficiency and quality.
- Reduced process bottlenecks by training and coaching employees on practices, procedures, and performance strategies.
- Handled escalated customer concerns with speed and knowledgeable support to achieve optimal satisfaction and maintain long-term loyalty.
- Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
- Oversaw front of house personnel to maintain adequate staffing and minimize overtime.
- Carefully interviewed, selected, trained, and supervised staff.
- Kept facility compliant with health codes, sanitation requirements and license regulations, alleviating potentially heavy fines.
- Led and directed team members on effective methods, operations, and procedures.
- Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
Carnival Cruise Lines
Senior Project Manager
06.2019 - 01.2020
Job overview
- Partnered with project team members to identify and quickly address problems.
- Developed and maintained project budgets to control costs and meet organizational and project goals.
- Provided outstanding service to clients through effective communication and prompt issue resolution to facilitate future business opportunities.
- Maintained open communication by presenting regular updates on project status to customers.
- Oversaw large portfolio of projects to support teams, report progress, and influence positive outcomes for key stakeholders.
- Maintained schedules to meet key milestones at every project phase.
- Monitored project progress, identified risks and took corrective action as needed.
- Monitored project progress, identified risks and implemented corrective measures to acquire success.
- Monitored contracts and service level agreements to identify potential risks and implement mitigation actions to protect development process from unforeseen delays and costs.
- Coordinated cross-functional teams to determine timely delivery and compliance of project requirements.
- Tracked project and team member performance closely to quickly intervene in mistakes or delays.
- Developed and maintained relationships with key stakeholders to meet objectives and boost rapport.
- Updated customers and senior leaders on progress and roadblocks.
- Facilitated workshops to collect project requirements and user feedback.
- Developed and implemented project plans and budgets to ensure successful execution.
- Directed changes to project scope and cost and implemented appropriate change management processes to keep project on track.
- Developed and led multi-disciplinary team to redefine problems and reach solutions based on different perspectives.
- Scheduled and facilitated meetings between project stakeholders to discuss deliverables, schedules and conflicts.
Interactive Blue (MasTec)
Senior Project Manager
03.2017 - 06.2019
Job overview
- Designed, documented and executed system upgrades and patch management using update manager.
- Developed project plans identifying key issues, approaches and performance metrics.
- Achieved project deadlines by coordinating with contractors to manage performance.
- Led and managed staff of 5 team members engaged in administering complex IT infrastructure.
- Monitored project performance to identify areas of improvement and make adjustments.
- Identified plans and resources required to meet project goals and objectives.
- Developed and implemented strategic project plans to meet business objectives.
- Provided detailed project status updates to stakeholders and executive management.
- Coordinated with cross-functional teams to resolve project issues and mitigate risks.
- Drafted project reports to identify successful outcomes, insights and future recommendations.
- Outlined work plans, determined resources, wrote timelines, and generated initial budgets as part of project scope determination.
TracFone Wireless, Inc
Senior Project Manager
03.2007 - 08.2016
Job overview
- Partnered with project team members to identify and quickly address problems.
- Developed and maintained project budgets to control costs and meet organizational and project goals.
- Provided outstanding service to clients through effective communication and prompt issue resolution to facilitate future business opportunities.
- Verified quality of deliverables and conformance to specifications before submitting to clients.
- Oversaw large portfolio of projects to support teams, report progress, and influence positive outcomes for key stakeholders.
- Maintained schedules to meet key milestones at every project phase.
- Monitored project progress, identified risks and took corrective action as needed.
- Coordinated cross-functional teams to determine timely delivery and compliance of project requirements.
- Tracked project and team member performance closely to quickly intervene in mistakes or delays.
- Developed and maintained relationships with key stakeholders to meet objectives and boost rapport.
- Updated customers and senior leaders on progress and roadblocks.
- Established and managed change management processes to fulfill successful project transitions.
- Developed and implemented project plans and budgets to ensure successful execution.
- Crafted and maintained project plans and schedules to meet organizational objectives.
- Developed and led multi-disciplinary team to redefine problems and reach solutions based on different perspectives.
- Scheduled and facilitated meetings between project stakeholders to discuss deliverables, schedules and conflicts.
- Communicated project plans and progress to key stakeholders and project contributors.
TracFone Wireless, Inc
Project Business Analyst
02.2006 - 10.2007
Job overview
- Implemented business intelligence solutions to increase operational efficiency.
- Collaborated with stakeholders to define project objectives and criteria.
- Interacted with internal customers to understand business needs and translate into requirements and project scope.
- Assessed business requirements to forecast annual budgetary operational costs.
- Collaborated with teams in product line transition to streamline manufacturing footprint.
- Conducted interviews with key business users to collect information on business processes and user requirements.
Education
Florida Memorial UniversityOpa-locka, FL
No Degree from Business Administration And Management
University Overview
Skills
- Business Development
- Product Development
- Public Speaking
- Project Organization
- Agile Projects
- Schedule Management
- Project Planning
- Team Bonding
- Project Management
- Conflict Management
- Construction Management
- Cross-Functional Collaboration
- Client Relations
- Microsoft Office Suite Expertise
- Project Goals and Milestones
- Managing Multiple Projects
Certification
SCRUM Master Accredited (5283451159312)
- CNP - Certified Notary Public
Timeline
Office Coordinator
D'Shin Plumbing LLC
09.2022 - Current
Project Coordinator
SheBuilds Construction And Development
08.2021 - 08.2022
Restaurant Floor Manager
Lorna's Caribbean & American Grill
10.2020 - 06.2021
Senior Project Manager
Carnival Cruise Lines
06.2019 - 01.2020
Senior Project Manager
Interactive Blue (MasTec)
03.2017 - 06.2019
Senior Project Manager
TracFone Wireless, Inc
03.2007 - 08.2016
Project Business Analyst
TracFone Wireless, Inc
02.2006 - 10.2007
Florida Memorial University
No Degree from Business Administration And Management
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