Summary
Overview
Work History
Skills
Work Availability
Timeline
Genea Davis

Genea Davis

Ooltewah,TN
It is never too late to be what you might have been.
George Eliot

Summary

Assists senior managers with accomplishing demanding targets by encouraging staff and coordinating resources. Methodical and well-organized in optimizing coverage to meet operational demands.

Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills.

Offering excellent communication and good judgment.

Overview

26
26
years of professional experience

Work History

Secretary/Assistant Manager

M and G Tree
Chattanooga, TN
04.2015 - 04.2022
  • Written communication
  • Verbal communication
  • Organization
  • Time management
  • Attention to detail
  • Problem-solving
  • Technology
  • Independence
  • Accounts receivable
  • Accounts payable
  • Payroll
  • Employee work schedule
  • Daily job schedule for employees
  • Helped with planning schedules and delegating assignments to meet coverage and service demands.
  • Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies.
  • Completed regular inventory counts to verify stock levels, address discrepancies and forecast future needs.
  • Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
  • Set and enforced policies focused on increasing team productivity and strengthening operational efficiency.
  • Monitored security and handled incidents calmly.
  • Assessed job applications and made hiring recommendations to bring in top candidates for key vacancies.
  • Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
  • Conducted weekly staff meetings to motivate staff members, address concerns and questions, plan improvements, and evaluate progress toward goals.
  • Exceeded sales goals and accomplished business objectives by inspiring staff and promoting target products.
  • Reviewed sales and gross profit reports to determine options for increasing market growth.
  • Reduced financial discrepancies by monitoring credit card sales and deposits.

Office Manager / Title Clerk

Toyota And Lexus Of Chattanooga
Chattanooga , TN
05.2008 - 01.2015
  • Maintained computer and physical filing systems.
  • Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
  • Optimized organizational systems for payment collections, AP/AR, deposits and recordkeeping.
  • Established workflow processes, monitored daily productivity and implemented modifications to improve overall performance of personnel.
  • Managed office operations while scheduling appointments for department managers.
  • Coached new hires on company processes while managing employees to achieve maximum production.
  • Coordinated special projects and managed schedules.
  • Evaluated employee records and productivity to complete employee evaluations.
  • Developed standard operating procedures for all administrative employees.
  • Utilized client and staff feedback to maintain customer partnerships and increase revenue.
  • Monitored and evaluated personnel performance to complete annual reviews, recommend advancement or address productivity concerns.
  • Sourced vendors for special project needs and negotiated contracts.
  • Arranged corporate and office conferences for company employees and guests.
  • Prepared meeting materials and took clear notes to distribute to stakeholders.
  • Initiated timely project management within budget constraints for multi-faceted problems concerning executive leaders.
  • Aggregated and analyzed data related to administrative costs to prepare budgets for corporate-level management.
  • Oversaw quality control and productivity rates to increase revenue and production times.
  • Established and developed strong administrative team by delivering ongoing coaching and motivation and fostering career advancement.
  • Managed budgets, appointment scheduling, employee and event itineraries and accounts to improve productivity initiatives.
  • Accounts receivable
  • Accounts payable
  • Payroll
  • Received and processed paperwork for titles, new license plates and renewals.
  • Prepared tax and title documents to submit legal transfer work to DMV.
  • Organized and prepared tax and title documents to transfer ownership of property.
  • Used Xerox machines and reader and printer machines to make, file and distribute copies of recorded documents.
  • Arranged payoff checks for trade-ins and new vehicles through Action.
  • Contacted State Motor Vehicle Department to determine status of pending titles.
  • Collected taxes and fees, submitted payments and issued receipts.
  • Calculated and remitted state sales tax, service and other charges.
  • Provided each member of public with exceptional service and knowledgeable support to maintain smooth operations and happy customers.
  • Examined and verified Number titles weekly.
  • Evaluated accurate and current allocation of Type and Type payments to Type interest owners.

Secretary/title Clerk

Kenny Rogers Motor Inc
Hixson, TN
02.1996 - 07.2008
  • Entered title and vehicle information into database.
  • Received and processed paperwork for titles, new license plates and renewals.
  • Prepared tax and title documents to submit legal transfer work to DMV.
  • Organized and prepared tax and title documents to transfer ownership of property.
  • Maintained control log of vehicle certificates of origin and titles, using Software and Software.
  • Used Xerox machines and reader and printer machines to make, file and distribute copies of recorded documents.
  • Arranged payoff checks for trade-ins and new vehicles through Action.
  • Contacted State Motor Vehicle Department to determine status of pending titles.
  • Communicated with customers to resolve common title issues.
  • Collected taxes and fees, submitted payments and issued receipts.
  • Posted titling transactions and monitored corresponding schedules, using Software and Software.
  • Verified and analyzed free-and-clear title issues, odometer readings and VIN numbers to finalize Number sales deals per Timeframe.
  • Calculated and remitted state sales tax, service and other charges.
  • Provided each member of public with exceptional service and knowledgeable support to maintain smooth operations and happy customers.
  • Processed Type and Type documents received by clients to complete title follow-ups.
  • Coordinated price adjustment between buyers and sellers through Action and Action.
  • Identified title encumbrances and detailed plans for correcting issues and clearing titles for planned changes.
  • Contacted appropriate agencies to complete searches, order records and obtain documents.
  • Prepared closing disclosures, post-closing records and disbursements.
  • Checked accuracy and completeness of registration documents and rejected unacceptable packages.
  • Examined and verified Number titles weekly.
  • Gathered, organized and tracked Type field paperwork generated by Task and Task.
  • Accounts receivable
  • Account payable
  • Employee weekly work schedule
  • Payroll

Skills

  • Financial Report Writing
  • Bookkeeping
  • General Ledger Accounting
  • Office Management
  • Administrative Experience
  • Event Planning
  • Personal Assistant Experience
  • QuickBooks
  • Office Administration
  • Microsoft Outlook
  • Human Resources
  • Clerical Experience
  • Research
  • Accounts Payable
  • Bank Reconciliation
  • Balance Sheet Reconciliation
  • Sales
  • Accounts Receivable
  • Payroll
  • Account Reconciliation
  • Customer service
  • Financial Statement Preparation
  • Forecasting
  • Multitasking and Time Management
  • Multi-Line Telephone Systems
  • Database and Client Management Systems
  • Document and File Management
  • Appointment Coordination

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse

Timeline

Secretary/Assistant Manager - M and G Tree
04.2015 - 04.2022
Office Manager / Title Clerk - Toyota And Lexus Of Chattanooga
05.2008 - 01.2015
Secretary/title Clerk - Kenny Rogers Motor Inc
02.1996 - 07.2008

Similar Profiles

CREATE PROFILE
Genea Davis