Gene A. Moore

Provided meaningful math and computer science instruction to improve the students skill level in algebra, geometry and basic introduction to python coding.

• Planned and implemented curriculum to teach up-to-date technology to 240 students
• Implemented customized education programs to enhance student learning experience
• Assessed submitted class assignments, determined grades and reviewed work with struggling students to boost success chance.
• Developed and distributed study guides to reinforce lecture details and help students with test preparation.
• Diversified teaching techniques and learning tools help students with differing ability levels and varied learning modules
• Implemented peer tutoring system to enhance comprehensive understanding of math techniques and increase student test scores.
• Utilized multimedia strategies and technology to convey information in fresh and interesting ways.
• Attended professional development technology courses to increase knowledge base and learn new information.

Worked in matrix management environment with oversight of division level managers, operations, sales, finance, human resources, safety and compliance.

• Prepared annual budgets with controls to prevent overages.
• Implemented process improvement to shape organizational culture, optimize procedures for higher efficiency and help company evolve and grow.
• Identified procedure or process changes required to improve performance and productivity.
• Established positive and effective communication among unit staff and organization leadership, reducing miscommunications and missed deadlines.
• Directed initiatives to improve work environment, company culture or overall business strategy.
• Direct employee's 53pp (Indirect 68) Combination of two Engine Shops.

Managing and Monitoring all activity and processes of the Warehouse through trained staff of direct labor employees to perform assembly and manufacture of specified products. Utilized lean practices to balance workflow and alleviate redundancy.

• Establish and maintain business practice, procedures and documentation that ensure control of production targets, inventory levels, material and movement and shipments to customer.
• Prepared in advance for and addressed production problems, material deficits, equipment failures and unavoidable delays
• Evaluated team member performance regularly to identify and resolve productivity concerns
• Reduced obstacles and variables to maintain production performance and meet deadlines
• (Direct: 97 employees, Indirect 15 employees) Revise Production Reports, and Job Assignments of each Facilitator and subordinates daily
• Meet demands for suppliers: Hyundai, Grupo, Osborne Trucking, & Panel-Pina Utilization of Daehan’s DAS system for accuracy of customer release.

Integrated financial and operation plans with strategic objectives to deliver improved operational and financial results to boost customer satisfaction, profitability and working capital.

• Responsible for management of material, transportation and inventory for production need
• Accountable for meeting monthly goals and analyzing performance of each measurable, while administering department in efficient and cost effective manner.
• QAD (IPC) Inventory Cycle counts: Weekly & end of Month Inventory Complete all ASN for Verification of Shipping and material Usage
• Establish and maintain business practices, procedures and documentation that ensure control of supplier releases, incoming material shipments, receiving documentation, inventory levels, material and movement and shipments to customer
• Manage and monitor activities of subordinates accuracy and integrity of all materials related to record keeping. Supervise Productions daily build according to customer release
• Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork
• Improved operations through consistent hard work and dedication and increasing customer satisfaction by resolving issues
• (Direct 12 employees, Indirect 36 employees) Reviews job performance of each subordinate so that employee training and development may be utilized per company policy.

Oversaw technology services delivery, consulting with relevant personnel to assist with migration and troubleshooting. Tech support Group for the NA-Genesys toll-free number Routing Network.

• Team leader of 37 employees
• Balancing Call Center Toll-free access on AT&T and Sprint Network Streamlining Local and Long Distance TFN’S’s Access Perform Monthly Evaluation & Weekly Communications Meeting
• AT&T Interactive Network & Sprint CSM (Circuit Switched Manager) Create Schedule sets for various Genesys Sites (Reston, Chanhassen, Hawaii, UK and
• Montgomery for termination of toll-free Trouble Shoot Network issue with local carrier and Create trouble tickets for resolution Trunk Details
• Coordinated system training for employees, enabling personnel to remain current on latest practices and procedures.
• Managed team of employees, overseeing hiring, training and professional growth of employees
• Prepared variety of different written communications, reports and documents
• Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork
• Demonstrated respect, friendliness and willingness to help wherever needed