Geneccia Runnels
Arlington
Summary
I am an enthusiastic, self-motivated, reliable, responsible and hard working person. I am a mature team worker and adaptable to all challenging situations. I am able to work well both in a team environment as well as using own initiative. I posses excellent interpersonal skills, and very keen to learning and developing new skills.
I am also able to work well under pressure and adhere to strict deadlines.
Empathetic case manager with over 5 years of experience interfacing with community liaisons, facilitating individual and group sessions and monitoring conditions of clients to coordinate care. Excellent communicator with knack for building lasting professional relationships.
Overview
5
5
years of professional experience
Work History
Class - Case Manager
Ability Connection
12.2023 - Current
- Maintained accurate documentation on all cases, ensuring compliance with regulations and confidentiality requirements.
- Conducted thorough assessments of clients'' situations, identifying issues, goals, and necessary interventions.
- Educated clients on available programs, benefits, and services, empowering them to make informed decisions about their care needs.
- Enhanced communication between clients and providers through consistent follow-ups and progress updates.
HCS Program Coordinator
Ability Connection
01.2023 - 12.2024
- Developed and maintained relationships with external resources to facilitate program operations within the community.
- Scheduled and supervised staff meetings to discuss new ideas and update participants on program details and milestones.
- Collaborated with other program coordinators to achieve consistency in program objectives and services.
- Created and delivered program training and education to keep participants knowledgeable about program and provide necessary skills to participate productively.
- Analyzed program data by tracking and reporting program outcomes to identify areas of improvement.
- Designed program implementation and maintenance plan.
- Monitored programming trends to keep content relevant and up-to-date.
Program Coordinator
ResCare Residential Services
08.2020 - 01.2023
- Provides assistance to person(s) served in order to promote their physical, social, and psychological well being
- Interacts frequently and positively with person(s) served and support staff to promote the rights of the person(s) served to achieve an enhanced quality of life
- Follow agency procedures to promote optimum health care and behavioral supports to maintain the well being of person(s) served
- Ensures consumer and guardian participation in development of service plan and personal futures plan
- Coordinates development of each person(s) served personal futures plan
- Develops and implements service plan within 30 days of moving in, annually, when significant changes occur, and when moving out
- Demonstrates knowledge of contractual, legal and regulatory requirements
- Monitors to ensure all service sites deliver services in accordance with contractual, legal and regulation requirements
- Monitors/implements/supervises delivery of service plans and personal futures plan and training of staff
- Maintains fiscal spending within limits of approved budget; e.g. household expenses and repairs, vehicle expenses, personnel costs, consultant services, etc
- Monitors worker's compensation and unemployment claims for assigned service site(s)
- Is proactive in efforts to reduce claims and minimize risk/exposure of agency in these areas
- Other duties as assigned
Education
Bachelor of Arts - Social Work
The University of Texas At Arlington
Arlington, TX05-2026
Associate of Arts - Social Work
Tarrant County College
Fort Worth, TX05.2019
Skills
- Registered Behavioral Technician Certification
- TMHP
- Program Scheduling
- Staff Hiring and Evaluations
- Promotion Development
- Critical Thinking
- Supporting Daily Living Needs
- Payroll Submission
- Accounts Payable and Accounts Receivable
- Microsoft SharePoint
- Administrative Duties
Timeline
Class - Case Manager
Ability Connection
12.2023 - Current
HCS Program Coordinator
Ability Connection
01.2023 - 12.2024
Program Coordinator
ResCare Residential Services
08.2020 - 01.2023
Bachelor of Arts - Social Work
The University of Texas At Arlington
Associate of Arts - Social Work
Tarrant County College
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