Summary
Overview
Work History
Education
Skills
Affiliations
Work Availability
Timeline
Professional Development
Technical Skills
Professional Development
Technical Skills
Generic

Genell Hart

Retired United States Air Force
Valrico,FL

Summary

An Air Force veteran with over 20 years of successful management, leadership, operations, and customer service experience in fast-paced environments. Aspiring to become part of the team, bringing a solid foundation of skills and a track record of achieving superior levels of administrative effectiveness. Personal ethics and integrity are reinforced by the award of a Secret Security Clearance during military service.

Overview

27
27
years of professional experience

Work History

Volunteer Chaperone Services

Hillsborough County School District
08.2022 - Current

Represented Hillsborough County School District positively and professionally as a Volunteer Chaperone while providing a local elementary with much-needed services for special events and programs.

  • Communicated weekly with staff members to stay informed about volunteer opportunities and events
  • Managed approximately 100+ school age children on various school events
  • Skilled at working independently and collaboratively in a team environment providing support and guidance

Child Protective Investigator Trainee

Hillsborough County Sheriff's Office
07.2021 - 12.2021

Conducted investigations of abuse, neglect, abandonment and/or special conditions for children. Assessed danger threats, child vulnerabilities and caregiver protective capacities to determine child safety and welfare. Worked collaboratively with family and other services to improve and ensure the well-being of the child.

  • Improved child safety by conducting 15 thorough investigations into allegations of abuse and neglect by maintaining accurate records for court proceedings and agency use
  • Collaborated with multidisciplinary teams to ensure comprehensive assessments and intervention plans for children at risk resulting in successful reunification through supportive case management

Flight Chief & Training Coordinator

United States Air Force
11.2015 - 12.2017

Coordinated with FAA air traffic controllers with safely navigating airspace for HC-130 aircraft. Conducted performance evaluations to identify areas for individual improvement and foster professional development.

  • Developed standard operating procedures to streamline processes, enhance safety measures, and improve overall efficiency within the team
  • Managed professional growth and development of 25 personnel by scheduling training and managing Computer Based Training (CBT) schedules
  • Supervised a team of 12 who were responsible for preserving Privacy Act information and operating Satellite Communications (SATCOM) radios

Operations Unit Control Center Flight Chief

United States Air Force
07.2010 - 11.2015

Oversaw the squadron's 24-hour Unit Control Center operation and Communications Security (COMSEC) program. Provided guidance on risk management and security procedures as the organization's Interim Building Manager.

  • Facilitated training and briefings on Emergency Management (EM) procedures during an active shooter or national disaster crisis
  • Assisted Emergency Response Teams with coordinating agency sources and personnel for rapid deployment
  • Enhanced global mission capabilities by establishing partnerships with international military units, expanding operational reach and collaboration

Aviation Operations Flight Chief

United States Air Force
11.2002 - 07.2010

Interpreted public law, planned, organized, and directed aircrew and parachutist resource activities. Inspected and evaluated production and maintenance of aviation flight and parachutist jump records, files, and reports.

  • Maintained 590 publications contributing to 100% validation of aviation services
  • Performed quarterly audits of flight and jump incentive pay resulting in the payment of $1.7M in entitlements
  • Authored the Communication Security (COMSEC) policy that was adopted across similar organizations
  • Facilitated mentorship program, pairing experienced pilots with juniors to enhance skill transfer and professional growth

Education

Master of Science in Criminal Justice And Administration of Justice And Security -

University of Phoenix
Phoenix, AZ
01.2020

Bachelor of Science in Criminal Justice Administration/Management -

University of Phoenix
Phoenix, AZ
05.2018

Skills

  • Administrative Support / Customer Service
  • Multitasking Abilities / Attention to Detail
  • Active Listening / Interpersonal Communication
  • Conflict Resolution / Problem Solving
  • Time Management
  • Confidential Information Protection
  • File Organization / Database Management
  • Data Entry / Report Writing / Spreadsheet Management

Affiliations

  • National Honor Society

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Volunteer Chaperone Services

Hillsborough County School District
08.2022 - Current

Child Protective Investigator Trainee

Hillsborough County Sheriff's Office
07.2021 - 12.2021

Flight Chief & Training Coordinator

United States Air Force
11.2015 - 12.2017

Operations Unit Control Center Flight Chief

United States Air Force
07.2010 - 11.2015

Aviation Operations Flight Chief

United States Air Force
11.2002 - 07.2010

Master of Science in Criminal Justice And Administration of Justice And Security -

University of Phoenix

Bachelor of Science in Criminal Justice Administration/Management -

University of Phoenix

Professional Development

  • Training Business Area Workshop | 24 total hours
  • Command Inspection Team Training | 40 total hours
  • Risk Management / Assessment Course | 3 weeks
  • USAF Non-Commissioned Officer Course | 6 weeks
  • Senior Airman Leadership Course | 6 weeks
  • USAF Supervisory Course | 24 total hours
  • Host Aviation Resource Management Course | 80 total hours
  • Aviation Resource Management Systems Craftsmen Course| 80 total hours
  • Aviation Resource Management Systems Specialist Course | 6 weeks

Technical Skills

Systems: Aviation Resource Management System, Command and Control Information Processing System, Patriot Excalibur, Graduate Training Integrated Management System, Satellite Communications (SATCOM), and Discoverer Browsers


Software: Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)

Professional Development

  • Training Business Area Workshop | 24 total hours
  • Command Inspection Team Training | 40 total hours
  • Risk Management / Assessment Course | 3 weeks
  • USAF Non-Commissioned Officer Course | 6 weeks
  • Senior Airman Leadership Course | 6 weeks
  • USAF Supervisory Course | 24 total hours
  • Host Aviation Resource Management Course | 80 total hours
  • Aviation Resource Management Systems Craftsmen Course| 80 total hours
  • Aviation Resource Management Systems Specialist Course | 6 weeks

Technical Skills

Systems: Aviation Resource Management System, Command and Control Information Processing System, Patriot Excalibur, Graduate Training Integrated Management System, Satellite Communications (SATCOM), and Discoverer Browsers


Software: Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)

Genell HartRetired United States Air Force