Summary
Overview
Work History
Education
Skills
Accomplishments
Affiliations
Timeline
Generic

Genelle Carter

Indianapolis,IN

Summary

Proven team leader and skilled cashier at Burlington, adept in POS system operations and delivering exceptional customer service. Excelled in staff training, boosting team efficiency, and enhancing customer satisfaction. Known for outstanding time management and empathy, consistently achieving and surpassing sales goals.

Overview

3
3
years of professional experience

Work History

Cashier

Burlington
Indianapolis, IN
07.2024 - Current
  • Trained and mentored new cashiers to maximize performance with skilled, efficient and knowledgeable team members.
  • Performed other duties as assigned by management.
  • Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
  • Processed returns and exchanges of merchandise in accordance with store policies.
  • Accepted cash and credit card payments, issued receipts and provided change.
  • Maintained work area and kept cash drawer organized.
  • Processed returned merchandise by strictly following store return and exchange procedures.
  • Scanned items and checked pricing on cash register for accuracy.
  • Provided excellent customer service while promoting loyalty programs to increase sales potential.

Sales Associate

TJ Maxx, TJX Companies
Champaign, IL
12.2023 - 05.2024
  • Maintained up-to-date knowledge of store merchandise and policies.
  • Organized store by returning merchandise to proper areas and restocked displays.
  • Maintained records related to sales for store management.
  • Assessed customer needs to provide assistance and information on product features.
  • Watched for and recognized security risks and thefts to prevent or handle situations.
  • Restocked shelves as needed to ensure sufficient inventory levels.
  • Collected payments and provided accurate change.

Host

Olive Garden
Champaign, IL
11.2022 - 12.2023
  • Checked dining and serving areas to verify proper cleanliness and readiness for guests.
  • Distributed menus to guests, led to tables and gave initial information about service staff or specials.
  • Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
  • Completed closing duties by emptying trash, safeguarding alcohol and polishing silverware.
  • Assisted other departments when needed such as bussing tables or delivering food orders.
  • Accommodated guests with children and special needs to promote comfortable dining experience.

Cashier

McDonald's
Champaign, IL
06.2022 - 11.2022
  • Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
  • Performed other duties as assigned by management.
  • Trained and mentored new cashiers to maximize performance with skilled, efficient and knowledgeable team members.
  • Accepted cash and credit card payments, issued receipts and provided change.
  • Completed daily recovery tasks to keep areas clean and neat for maximum productivity.

Education

High School Diploma -

Centennial High School
Champaign, IL
05-2024

Some College (No Degree) -

Ivy Tech Community College of Indiana
Indianapolis, IN

Skills

  • Returns processing
  • Product restocking
  • Drawer balancing
  • POS system operations
  • Sales expertise
  • Team collaboration
  • Issue resolution
  • Gift card handling
  • Patience and empathy
  • Staff training
  • Merchandise exchange
  • Fraud prevention awareness
  • Empathy and patience
  • Customer service excellence
  • Cash handling and management
  • Time management skills
  • Training and onboarding
  • Customer service

Accomplishments

  • Homecoming queen
  • Most passionate (social justice seminar)

Affiliations

  • Tutor/study group leader
  • Volunteer
  • Pottery
  • Writing/journalist

Timeline

Cashier

Burlington
07.2024 - Current

Sales Associate

TJ Maxx, TJX Companies
12.2023 - 05.2024

Host

Olive Garden
11.2022 - 12.2023

Cashier

McDonald's
06.2022 - 11.2022

High School Diploma -

Centennial High School

Some College (No Degree) -

Ivy Tech Community College of Indiana

Similar Profiles

CREATE PROFILE
Genelle Carter