Genelle Figueroa
Phoenix,AZ
Summary
Versatile office and administrative support professional with comprehensive experience in various office environments. Skilled in managing office tasks, organizing records, and enhancing workflow efficiency. Demonstrated ability to adapt quickly to new software and systems, improving data management and operational processes. Made significant improvements in document organization and internal communication protocols, leading to smoother daily operations.
Overview
8
8
years of professional experience
Work History
Assistant
Amaryllis Senior Care
Scottsdale, Arizona
02.2022 - Current
- Organized and maintained filing systems for documents and records.
- Scheduled meetings, appointments and travel arrangements for staff members.
- Provided administrative support to senior management team.
- Answered incoming calls, responded to emails, faxes and other inquiries from customers and vendors.
- Entered data into databases accurately and efficiently.
- Generated weekly progress reports summarizing tasks completed during the week.
- Handled confidential information with discretion and integrity.
- Answered phones and routed voicemails to respective employees.
Activity Director
Well Heeled Adult Care
Scottsdale, Arizona
02.2022 - Current
- Developed and implemented engaging activities for seniors in long-term care facilities.
- Created monthly activity calendars with a variety of recreational options.
- Worked closely with families to ensure that their loved ones were receiving appropriate care.
Veterinary Assistant
Grand Paws Pet Salon And Spa
Peoria, Arizona
07.2021 - 01.2022
- Provided detailed patient care instructions to pet owners.
- Assisted veterinarians in examining, diagnosing and treating animals for various illnesses and injuries.
- Cleaned and sterilized exam rooms between appointments.
- Performed routine laboratory tests including urinalysis, microbiology cultures and hematology.
- Assisted in surgery preparation by setting up instruments, supplies and equipment prior to procedure start time.
- Communicated with veterinarians and staff members to maintain patient flow.
- Scrubbed, counted and packed surgical instruments and drapes for autoclave sterilization.
- Offered every owner exceptional customer service and support as well as top-notch care to each animal.
Cashier
Rocket Fizz Soda Pop & Candy Shops
Scottsdale, Arizona
01.2017 - 02.2017
- Greeted customers and answered any questions they had about the store's products and services.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.
- Issued receipts, refunds, credits or change due to customers.
- Stocked shelves with merchandise when needed.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
Education
High School Diploma -
South Ridge High School
Phoenix, AZ05-2020
Skills
- Data Entry
- Office Administration
- Email correspondence
- Operations Support
- Spreadsheet Software
- Data Confidentiality
- Billing and coding
- Computer Skills
- Verbal and written communication
- Microsoft Office Suite
- Presentation Creation
- Bilingual in Spanish and English
Timeline
Assistant
Amaryllis Senior Care
02.2022 - Current
Activity Director
Well Heeled Adult Care
02.2022 - Current
Veterinary Assistant
Grand Paws Pet Salon And Spa
07.2021 - 01.2022
Cashier
Rocket Fizz Soda Pop & Candy Shops
01.2017 - 02.2017
High School Diploma -
South Ridge High School
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