Genelle "Jill" Mitchell

• Organized workflow and delegated tasks effectively to ensure timely project completion without compromising quality.
• Supervised administrative support staff members, offering guidance, feedback, and mentorship that contributed to their professional growth and development.
• Maintained accurate documentation of company policies and procedures for easy reference by all employees.
• Improved employee productivity with effective time management strategies for daily tasks.
• Reduced overhead costs through careful budget management and resource allocation.
• Targeted new customers to grow geographic reach and increase revenue.
• Collected, arranged, and input information into database system.
• Handled sensitive information discreetly, maintaining strict confidentiality at all times as required by company policy or legal regulations.

Rosetta was bought and names changed to NorthCare.

Job description same as current

Same as current position just different Rosetta location

• Managed purchasing, stocking and organizing inventory.
• Managed daily schedules and appointments for senior staff, ensuring timely attendance and optimal productivity.
• Performed routine clerical tasks by scanning, filing, and copying documents.
• Tracked expenses, processed invoices and completed other related accounting tasks.
• Consistently met tight deadlines under pressure, effectively prioritizing tasks to ensure the timely completion of critical projects.
• Contributed to a positive work environment by effectively addressing employee concerns and fostering open communication channels among staff members.
• Calculated hours and submitted payroll to achieve timely distribution of funds for [Number]-person team.
• Educated staff on organizational mission and goals to help employees achieve success.

• Assisted clients with activities of daily living, promoting independence and quality of life.
• Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
• Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
• Assisted clients with daily living needs to maintain self-esteem and general wellness.
• Built strong relationships with clients to deliver emotional support and companionship.
• Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
• Maintained a safe and clean environment for patients, reducing risks and ensuring optimal health outcomes.
• Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
• Enhanced patient comfort by providing compassionate and attentive care, addressing individual needs and preferences.
• Administered medications as prescribed, ensuring accurate dosage and timely administration for maximum efficacy.
• Coordinated closely with family members regarding updates on patient conditions or concerns that arose during the course of caregiving duties.
• Documented detailed daily reports on each client''s progress, informing adjustments in care plans when necessary.

• Promoted healthy eating habits by preparing nutritious meals and snacks for children in accordance with dietary guidelines.
• Worked with parents one-on-one to address individual needs of children in care.
• Played engaging, age-appropriate games to entertain and educate children.
• Vacuumed, cleaned up toys and emptied dishwasher to help family members with housekeeping tasks.
• Prepared tasty, nutritious meals for children.
• Maintained safe environment by keeping watchful eye on children.

• Encouraged physical activity through outdoor games and sports participation.
• Monitored children's play activities to verify safety.
• Taught children basic life skills, manners and personal hygiene.
• Encouraged children to be understanding and patient with others.
• Assisted with light housekeeping duties as well as running errands.
• Supervised children engaged in physical activity, learning and social skills with peers.
• Developed games and activities using arts and crafts to support learning and verbal skills.
• Supervised children on playground to help develop physical and social skills.
• Provided developmentally appropriate activities for children.
• Transported children to and from activities using personal or family vehicle.

• Ensured cleanliness and sanitation by thoroughly washing dishes, utensils, and kitchen equipment.
• Maintained a well-organized work area by consistently cleaning surfaces and organizing supplies.
• Supported chefs in food preparation tasks such as chopping ingredients, peeling vegetables, and marinating meats.
• Collaborated with other kitchen staff members to ensure smooth workflow during peak dining hours.
• Managed time to juggle multiple tasks simultaneously with ease.
• Labeled and stored all food items correctly and checked expiration dates routinely.
• Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
• Promoted a safe work environment by adhering to strict health and safety guidelines during all tasks performed in the kitchen.
• Maintained proper food storage procedures to preserve ingredient freshness while minimizing risks of contamination or spoilage.

• Confirmed appointments, communicated with clients, and updated client records.
• Answered phone promptly and directed incoming calls to correct offices.
• Kept reception area clean and neat to give visitors positive first impression.
• Coordinated patient scheduling, check-in, check-out and payments for billing.
• Helped patients complete necessary medical forms and documentation.
• Maintained strict confidentiality of patient information, adhering to HIPAA regulations and medical office policies.
• Adhered to strict HIPAA guidelines to protect patient privacy.
• Managed high call volumes, directing calls to appropriate departments while maintaining a polite and professional demeanor.
• Organized paperwork such as charts and reports for office and patient needs.
• Managed multi-line phone system and pleasantly greeted patients.
• Maintained current and accurate medical records for patients.
• Developed strong relationships with patients, fostering loyalty and trust in the practice''s services.
• Assisted healthcare providers with administrative tasks, enabling them to focus on quality patient care.