Genesa Wolfe
Altavista,VA
Summary
Hardworking team builder motivational in maximizing personnel performance and surpassing business objectives. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Reliable employee seeking position. Offering excellent communication and good judgment. To seek and maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Dedicated professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level brand specialists position. Ready to help team achieve company goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
7
7
years of professional experience
Work History
Brand Specialist
TW&G Incorporated
02.2022 - 10.2022
- Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise
- Answered customer questions regarding sizing, accessories and proper care for merchandise
- Helped customers locate products and checked store system for merchandise at other sites
- Prepared merchandise for sales floor by pricing or tagging
- Liaised with customers and recommended specific products and specials, aligning with individual needs, requirements and specifications
- Maintained customer satisfaction with quick and professional handling of product returns
- Processed product returns and assisted customers with other selections
- Achieved perfect attendance and on-time record
- Maintained organized, presentable merchandise to drive continuous sales
- Implemented up-selling strategies, encompassing recommendation of accessories and complementary purchases
- Maintained records related to sales, returns and inventory availability
- Increased brand awareness through event marketing, demonstrations, sales and brand promotion
- Planned, implemented and tracked sales and marketing strategies to promote brand products
- Motivated team members to continuous improvement in promoting and selling target products.
- Improved overall customer satisfaction by closely monitoring feedback and proactively addressing concerns.
- Collaborated cross-functionally with sales, product development, and customer service teams for seamless execution of brand strategy.
- Developed compelling brand narratives to differentiate products in a competitive marketplace.
Product Sampler
Emperador Distillers, Inc.
04.2018 - 10.2018
- Carried out day-to-day duties accurately and efficiently
- Demonstrated respect, friendliness and willingness to help wherever needed
- Worked flexible hours; night, weekend, and holiday shifts
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Assisted in training new Product Samplers on company policies, procedures, and best practices for successful demonstrations.
- Provided valuable customer feedback to the marketing team, aiding in the improvement of future campaigns and product development efforts.
- Monitored competitor activity within stores, reporting insights that contributed to improved marketing tactics or sales initiatives.
- Maintained a clean, organized, and well-stocked product sampling station to ensure an appealing presentation for customers.
- Adapted quickly to changing store layouts, schedules, or inventory levels in order to maintain consistent results during sampling events.
- Achieved high customer satisfaction rates by addressing questions or concerns promptly and professionally during demonstrations.
Sales Associate
Manpower Resources Management Services
09.2017 - 03.2018
- Assisted customers in locating items, addressed questions and provided product samples
- Arranged demonstration areas to be appealing to attract attention of prospective customers
- Developed strong, honest and open customer relationships by presenting informational sales presentations to potential customers
- Recommended specific product options to meet customer needs
- Answered customer questions regarding sizing, accessories and proper care for merchandise
- Helped customers locate products and checked store system for merchandise at other sites
- Provided positive first impressions to welcome existing, new and potential customers
- Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise
- Prepared merchandise for sales floor by pricing or tagging
- Maintained customer satisfaction with quick and professional handling of product returns.
- Prioritized helping customers over completing other routine tasks in store.
- Created inviting environment for customers by maintaining store organization and cleanliness.
- Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Assisted in the development and implementation of marketing initiatives to promote store events and special promotions.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
- Prepared merchandise for sales floor by pricing or tagging.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Contributed to visual merchandising efforts by creating eye-catching displays that showcased products effectively and enticed shoppers to make purchases.
- Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
Demo Sales Associate
Sincere Staff Management Services
06.2016 - 12.2016
- Assisted customers in locating items, addressed questions and provided product samples
- Arranged demonstration areas to be appealing to attract attention of prospective customers
- Developed strong, honest and open customer relationships by presenting informational sales presentations to potential customers
- Recommended specific product options to meet customer needs.
- Provided exceptional customer service, resulting in increased satisfaction and positive feedback from clients.
- Handled customer inquiries professionally, addressing concerns promptly and resolving issues efficiently.
- Increased sales by effectively demonstrating product features and benefits to customers.
- Contributed to inventory management tasks, ensuring proper stock levels and timely replenishment of sold items.
- Developed creative sales strategies to overcome objections and close deals effectively.
- Participated in regular sales training sessions, enhancing product knowledge and presentation skills.
- Assisted customers in locating items, addressed questions and provided product samples.
- Developed strong, honest and open customer relationships by presenting informational sales presentations to potential customers.
- Arranged demonstration areas to be appealing to attract attention of prospective customers.
- Worked with team to achieve sales goals for products.
- Greeted customers warmly and pleasantly answered inquiries.
- Maintained clean, organized and professional work environment.
- Prepared and delivered sleek and professional sales presentations to explain product benefits.
Cashier Assistant
Allegro Cafe
03.2016 - 06.2016
- Assisted counter staff in packing ready orders and distributing to customers
- Handled cash drawer responsibly, accurately counting change and ensuring daily balances were correct.
- Cleaned, swept, mopped, and disinfected shop area to maintain customer safety and health.
- Cleaned and sanitized cashier workstation and scanning area.
- Worked with other associates to support cashiers and management needs.
- Counted cash drawers before and after shifts to verify accuracy and report discrepancies.
- Made change and issued receipts or tickets to customers for each transaction
- Counted till at beginning of shift to confirm correct starting total
- Maintained current knowledge of pre-check and cashiering procedures
- Operated cash register to record transactions accurately and efficiently.
- Met customer needs through polite, friendly and attentive service.
- Maintained a clean and safe workspace, ensuring proper sanitation protocols were followed.
- Used POS system to enter orders, process payments and issue receipts.
- Reduced wait times for customers by quickly processing transactions and maintaining an organized work area.
Education
High School Diploma -
Tulang National Higschool
Tulang Getafe Bohol, Philippines04.2011
Skills
- Brand Analysis
- Brand Objectives
- Effective Customer Communication
- Communications Strategies
- Sales Tracking
- Team Member Development
- Merchandising Strategy Development
- Sales strategy
- Brand strategy
- Promotional planning
- Sales Funnel Optimization
- Promotional Material Design
English, Tagalog
Tagalog is my second language I am fluent of both languages
English, Tagalog, Bisaya
Bisaya is my first language and Tagalog is my second language but I am fluent in English.
Languages
English
Professional Working
Timeline
Brand Specialist
TW&G Incorporated
02.2022 - 10.2022
Product Sampler
Emperador Distillers, Inc.
04.2018 - 10.2018
Sales Associate
Manpower Resources Management Services
09.2017 - 03.2018
Demo Sales Associate
Sincere Staff Management Services
06.2016 - 12.2016
Cashier Assistant
Allegro Cafe
03.2016 - 06.2016
High School Diploma -
Tulang National Higschool
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