Genesis Venancio Ruiz
Torrance,CA
Summary
Dedicated professional with a track record of enhancing customer experiences at Norms Restaurants through exceptional service and maintaining composure under pressure. Skilled in team collaboration and bilingual communication, demonstrated by serving 80 customers per shift at Yoshinoya. Excelled in technical and leadership skills during an internship at Carson Marathon Refinery, showcasing work ethic and project management abilities.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Cashier
Norms Restaurants
11.2024 - 01.2025
- Handled high volume transactions calmly, maintaining composure under pressure and delivering excellent customer service.
- Performed end-of-shift duties such as cleaning cashier stations, counting cash drawers, restocking supplies as needed.
- Balanced multiple responsibilities simultaneously, prioritizing tasks according to immediate needs of the restaurant operation.
- Enhanced guest experience with exceptional service and positive demeanor during checkout process.
- Maintained strict adherence to food safety regulations, promoting a clean and safe dining environment for guests.
Cashier
Yoshinoya
09.2023 - 08.2024
- Greet customers in English and Spanish in a friendly manner, take customer orders, and deliver their food, serving 30 customers per shift; prevent or resolve customer concerns professionally.
- Maintain a clean, safe, and organized dining room and workspace and restock utensils and sauces.
- Assisted cooks after completing cashier tasks, helping to serve customers quickly and accurately.
- Verify money before and after shift to checkout, balancing the register each shift, handling up to $600, and making required money deposits.
Intern
Carson Marathon Refinery
06.2024 - 08.2024
- Utilized Global Mark 2 Label making machine to make large labels for the Temporary Power and Distribution team.
- Attended safety meetings with a team of 34 reviewing safety practices daily.
- Worked on Reliability Enterprise Data (RED) program to gather essential Excel data sheets for devices that are part of the upcoming Turnaround (TAR) events.
- Utilized P6 Primavera to build a detailed 5-year personal plan with durations and logical ties.
- Participated in field walks with project lead and mechanical maintenance planner to develop upcoming TAR scope.
- Attended and participated in TAR and Construction staff meetings, project meetings, and scope development meetings.
- Created and presented meetings for Toastmasters as part of the Refined Speakers Toastmasters International, club #4792 Certificate Awarded.
Education
Associate of Science - Fire And Emergency Technology
El Camino College
Torrance, CA06-2026
High School Diploma -
Phineas Banning Senior High
Wilmington, CA06-2024
Skills
- Customer service
- Work ethic and integrity
- Team collaboration
- Patience and composure
Certification
- National Incident Management System (NIMS) ICS-100 and ICS-700 - Federal Emergency Management Agency.
- Emergency Medical Technician (EMT) - National Registry of Emergency Medical Technicians (NREMT).
- Basic Life Support (BLS) Certification - American Heart Association or American Red Cross.
- California Food Handler Certificate
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Cashier
Norms Restaurants
11.2024 - 01.2025
Intern
Carson Marathon Refinery
06.2024 - 08.2024
Cashier
Yoshinoya
09.2023 - 08.2024
- National Incident Management System (NIMS) ICS-100 and ICS-700 - Federal Emergency Management Agency.
- Emergency Medical Technician (EMT) - National Registry of Emergency Medical Technicians (NREMT).
- Basic Life Support (BLS) Certification - American Heart Association or American Red Cross.
- California Food Handler Certificate
Associate of Science - Fire And Emergency Technology
El Camino College
High School Diploma -
Phineas Banning Senior High
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