Genesis Amado
Summary
A caring and enthusiastic young professional with 8 years of experience in the childcare movement. Skilled in creating, engaging and educational activities, promoting positive behavior, and ensuring a safe and stimulating environment for children.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Coach- Supervisor Peer 2
Children's Aid & Family Services
South Orange
01.2024 - 06.2024
- Implement, teach and reinforce the importance of the Enlightenment model that includes engagement, modeling, and coaching.
- Collaborate with and share relevant information with DCP&P staff and other social services providers.
- Observe navigators interact with their youth and offer feedback that is both focused and reflective on goal to be achieved and consistent with the model
- Advocate for youth/ young adults as necessary and support them in advocating for themselves
- Provide weekly supervision for navigators based on their caseload
- Participate in monthly meetings with child welfare staff to discuss program quality
- Learn the policy, procedures, and practices of division of child protection, and permanency (DCP&P) to teach and guide navigators as needed in this area.
Community Wellness Manager
The Boys & Girls Club of Paterson and Passaic
Paterson, NJ
01.2022 - 01.2024
- Provide emotional and counseling support to club members and families
- Establish and maintain wellness internship program throughout the entire organization
- Build social- emotional competence of youth across all BGCPP sites
- Coordinate external referral program
- Develop, implement, and assess trauma informed practices
- Provide emotional support during crisis response
Administrative Assistant to 21st CCLC
The Boys & Girls Club of Paterson and Passaic
Paterson, NJ
12.2016 - 01.2021
- Provided administrative support to the executive team, including scheduling meetings and managing calendars
- Organized and maintained filing systems for physical and electronic documents, ensuring accuracy and confidentiality of records
- Composed federal and state letters, memos, reports, emails, presentations, and other written correspondence as required by grant requirements
- Entered data into spreadsheets using Pars 21st CCLC
- Prepared expense reports on behalf of executives in accordance with company policies and procedures
- Co- presenter in several national conferences
- Managed physical and digital files, monitored spreadsheets and updated reports to coordinate project materials
- Managed database systems containing customer contact information
- Developed project plans for various tasks assigned by upper management
- Assisted with the planning of special events by arranging catering services, securing venues, and ordering promotional materials
Front Desk Receptionist
The Boys and Girls Club of Paterson and Passaic
Paterson, NJ
09.2016 - 11.2016
- Greeted families warmly and made them feel welcome
- Answered incoming calls, redirected callers to the appropriate personnel or department and took messages as needed
- Provided administrative support such as filing documents, photocopying, and scanning materials
- Performed data entry into computer systems to maintain accurate records of members information
- Monitored membership/registration processes and ensures their accuracy
- Assisted with preparing reports, presentations and other documents as requested by management staff
- Verified identity documents for childcare pick up
- Processed payments from customers using a variety of payment methods including credit cards, checks and money orders
- Completed basic bookkeeping and document filing
- Explained policies and procedures to visitors
Youth Development Specialist
The Boys & Girls of Paterson and Passaic
Paterson, NJ
09.2014 - 09.2016
- Always ensure the physical and emotional health and safety of Club members
- Provide guidance and act as a role model/mentor to assure conduct, safety, and development of all members
- Responsible for creating and upholding behavior standards and consequences for youth throughout the Club
- Effectively implement and administer programs, services, and activities
- Monitor and evaluate programs, services, and activities to ensure safety of members, quality in programs and appearance of the unit at all times
- Assisted with food services in the Club, following all Food Bank/Health Dept
- Safe food handling protocols
Head Waitress
The Bethwood
Totowa, NJ
04.2014 - 06.2015
- Demonstrate excellent customer service
- Monitoring servers
- Manage customer queries and complaints
- Ensuring a high-quality dining experience
Education
Bachelor of Arts - Sociology and Anthropology
New Jersey City University
Jersey City, NJ06.2021
Skills
- Peer Counseling
- Classroom Management
- Program Marketing
- Personalized Coaching
- Dependable and Responsible
- Leadership
- Customer Service
- Communication skills
- Fast Learner
- Self-Motivated
- Tech Savvy
Certification
- First Aid Certified
- CPR Certified
- Understanding of childcare licensing in New Jersey
Timeline
Coach- Supervisor Peer 2
Children's Aid & Family Services
01.2024 - 06.2024
Community Wellness Manager
The Boys & Girls Club of Paterson and Passaic
01.2022 - 01.2024
Administrative Assistant to 21st CCLC
The Boys & Girls Club of Paterson and Passaic
12.2016 - 01.2021
Front Desk Receptionist
The Boys and Girls Club of Paterson and Passaic
09.2016 - 11.2016
Youth Development Specialist
The Boys & Girls of Paterson and Passaic
09.2014 - 09.2016
Head Waitress
The Bethwood
04.2014 - 06.2015
Bachelor of Arts - Sociology and Anthropology
New Jersey City University
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