Genesis Avila
Van Nuys,CA
Summary
Dynamic and motivated professional with a proven record of generating and building relationships, managing projects from concept to completion. Skilled in exceptional communication skills and making critical decisions during challenges. Adaptable and transformational individual with an ability to work independently, develop opportunities that further establish organizational goals, and further enhance customer service experience.
Overview
5
5
years of professional experience
Work History
Behavioral Intervention Specialist
C.A.R.S
04.2023 - Current
- Improved student behavior by implementing tailored intervention strategies, addressing individual needs and challenges.
- Reduced behavioral incidents by collaborating with educators to develop targeted support plans for students.
- Enhanced classroom environments through the development of positive reinforcement systems, promoting self-regulation and accountability among students.
- Increased parent engagement by maintaining open lines of communication and providing resources for at-home support.
Payroll Specialist
Right Choice In Home Care
02.2021 - 02.2023
- Streamlined payroll processing by implementing an automated timekeeping system.
- Reduced payroll errors by conducting thorough audits and resolving discrepancies in a timely manner.
- Ensured compliance with federal, state, and local tax regulations through meticulous record-keeping and accurate reporting.
- Collaborated with human resources to maintain up-to-date employee information for precise payroll calculations.
- Managed garnishments, levies, and support orders in accordance with legal requirements, reducing company liabilities.
- Audited timesheets and payroll records for accuracy.
Property Management Assistant
Essential Management
01.2019 - 03.2020
- Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
- Verified income, assets, and expenses, and completed file tracking sheet for each applicant.
- Enhanced tenant satisfaction by promptly addressing maintenance requests and ensuring timely resolution.
- Assisted property manager in conducting regular inspections to maintain property standards and address any issues proactively.
Education
High School Diploma -
City of Angels
06.2019
Skills
- Bilingual (English & Spanish)
- Ability to Multitask
- Organization and Time Management
- Customer Acquisition
- Telephone Etiquette
- Accurate Recordkeeping
Timeline
Behavioral Intervention Specialist
C.A.R.S
04.2023 - Current
Payroll Specialist
Right Choice In Home Care
02.2021 - 02.2023
Property Management Assistant
Essential Management
01.2019 - 03.2020
High School Diploma -
City of Angels