Genesis Baez
Sacramento,CA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
5
5
years of professional experience
Work History
Barista Trainer
Starbucks
09.2021 - Current
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
- Trained new team members with positive reinforcement and respectful, encouraging coaching.
Lead Barista
Maestro Coffee
08.2019 - 09.2021
- Maintained accurate inventory counts to meet customer demands and sustain operations.
- Utilized strong communication skills to foster a collaborative work environment among team members, resulting in increased productivity.
- Consistently maintained a clean and organized workspace, adhering to health and safety regulations.
- Resolved customer complaints quickly and professionally, maintaining positive relationships with patrons.
Lifeguard Supervisor
Raging Waters
03.2019 - 09.2020
- Improved staff performance through regular training sessions and skill assessments.
- Scheduled 30 lifeguards to provide adequate coverage of pool areas during operating hours.
- Promoted teamwork among staff members, leading to improved morale and enhanced job performance.
- Administered first aid when necessary, demonstrating expertise in emergency response protocols and stabilizing injured swimmers until further assistance arrived.
- Increased guest satisfaction by fostering a welcoming environment and addressing concerns professionally.
Education
Bachelor Of Health Science - Nursing
California State University, Sacramento
Sacramento Skills
- FLUENT IN SPANISH
- Customer Service
- Professionalism and Ethics
- Attention to Detail
- Multitasking
- Excellent Communication
- Critical Thinking
- Computer Skills
Languages
Spanish
Native or Bilingual
Timeline
Barista Trainer
Starbucks
09.2021 - Current
Lead Barista
Maestro Coffee
08.2019 - 09.2021
Lifeguard Supervisor
Raging Waters
03.2019 - 09.2020
Bachelor Of Health Science - Nursing
California State University, Sacramento
Similar Profiles
Maria CruzMaria Cruz
Barista at StarbucksBarista at Starbucks
Marilyn GarciaMarilyn Garcia
Barista at StarbucksBarista at Starbucks
Lillian KnothLillian Knoth
Shift Supervisor at StarbucksShift Supervisor at Starbucks
Hanna Valencia MartinezHanna Valencia Martinez
Barista and Cashier at StarbucksBarista and Cashier at Starbucks
Michael GilesMichael Giles
Operations Specialist at TalentBurstOperations Specialist at TalentBurst