Summary
Overview
Work History
Education
Skills
Volunteer work
Languages
Timeline
Generic

Genesis Barron

Naperville,IL

Summary

Experienced medical office manager with background in OBGYN, reproductive endocrinology and optics. Highly skilled in scheduling, training and managing busy medical practices, with 8 years of experience in payroll administration and new employee mentoring. History of positive management resulting in improved operations and employee retention. Detail-oriented and knowledgeable skilled at completing patient-facing and office-based tasks by applying strong multitasking and organizational abilities. Independent worker with extensive medical experience and fastidious nature dedicated to optimal patient care.

Overview

13
13
years of professional experience

Work History

Medical Office Manager

Femcare OBGYN
Bolingbrook, IL
10.2018 - Current
  • Communicated effectively with staff members, physicians and patients, employing active listening and interpersonal skills.
  • Provided proper scheduling of patients, ensuring timely and effective allocation of resources and calendars.
  • Created and managed electronic patient records, encompassing data entry and administrative functions related to insurance, billing and accounts receivable.
  • Created and implemented organizational policies and procedures.
  • Implemented onboarding for new employees, which enabled each to effectively learn tasks and job duties.
  • Consulted with healthcare professionals on business decisions.
  • Oversaw accounting, budgeting, and financial reporting.
  • Organized paperwork such as charts and reports for office and patient needs.
  • Aided with prescription refill requests.
  • Welcomed 60 patients and visitors via telephone and in person.

Assistant Store Manager

ForEyes Optical
Bolingbrook, IL
12.2016 - 10.2018
  • Operate store and perform all store manager duties while store manager is absent
  • Stocked and restocked inventory when shipments were received, as well as prepare and ship merchandise
  • Directed and supervised employees engaged in sales, inventory-taking and reconciling cash receipts
  • Completed weekly schedules according to payroll policies
  • Maintained daily record of all transactions and insurances
  • Addressed customer inquiries and resolved complaints
  • Supervised and evaluated staff, enabling them to improve skills, achieve daily objectives and attain advancement.
  • Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.

Third Key Manager, Optometric Technician

VisionWorks
Aurora, IL
07.2014 - 11.2017
  • Conducted pretest procedures to gather data before exam and make eye appointments more efficient and productive.
  • Instructed patients on contact lens insertion and removal and lens care guidelines.
  • Input patient information and exam findings into electronic medical records system to facilitate accurate record-keeping.
  • Helped patients with selecting and ordering glasses or contact lenses to encourage informed decisions.
  • Coordinated patient scheduling, monitored patient flow throughout office and properly communicated delays.
  • Assisted with insurance questions, eligibility and prior authorizations of medications and glasses.
  • Educated patients about procedures, answered questions and provided comforting words to control anxiety and enhance procedure results.

Wireless sales associate

RadioShack
Aurora, IL
06.2011 - 12.2014
  • Responsibilities
  • Opening and closing store, starting POS systems and handling cash drawer
  • Keeping track and records of all inventory as well as shipments received
  • Setting daily goals for store business according to previous business sales
  • Managing store and employees when Store Manager was absent, taking on full Manager duties in their absence
  • Selling electronics, computer parts, wires, and mainly wireless devices and services
  • Dealing with Sprint, AT&T and Verizon Wireless contracts and customer accounts
  • Greeted customers, helped locate merchandise and suggested suitable options.

Secretary

El Camino Transportations
Bensenville, IL
02.2012 - 04.2012
  • Contacting companies in need for drivers, faxing company contracts and information
  • Filing all company contracts, employee personal information, and daily business reports
  • Oversaw scheduling for the day-to-day activities of transportation employees
  • Negotiated contracts with outside providers to minimize costs to the company and customers
  • Dispatch drivers to their pick-up locations and providing them with their daily trips
  • Maintained office supplies inventory by checking stock and ordering new supplies.
  • Provided clerical support to company employees by copying, faxing and filing documents.
  • Completed accurate daily report documents, memos and invoices.
  • Handled daily scheduling tasks and provided administrative support for entire department.
  • Created and updated physical records and digital files to maintain current, accurate and compliant documentation.

Education

Associate of Science - Business Administration

College of DuPage
Glen Ellyn, IL

High School Diploma -

Plainfield Central Campus High School
Plainfield, IL
05.2011

Skills

Hiring and Training

  • Administrative Management
  • Finance and Accounting Oversight
  • Customer Service
  • Effective Multitasking
  • Insurance Eligibility and Verification
  • Records and Database Management
  • Medical Practice Operations
  • Reception Management
  • Patient Registration
  • Surgery scheduling
  • Insurance authorizations

Volunteer work

I have been a member of the WeLoveU foundation for over 10 years. WeLoveU is a nonprofit organization and NGO with formal association to the UN DGC carrying out welfare activities to help the global community. Various of our volunteer activities include, blood drives, communities clean up, tree planting, mural painting, school donations, water donations, disaster relief and so much more. As a member of the WeLoveU foundation I want to dedicate my free time to helping those in need and giving hope to the people in despair.

Languages

Spanish
Native or Bilingual

Timeline

Medical Office Manager

Femcare OBGYN
10.2018 - Current

Assistant Store Manager

ForEyes Optical
12.2016 - 10.2018

Third Key Manager, Optometric Technician

VisionWorks
07.2014 - 11.2017

Secretary

El Camino Transportations
02.2012 - 04.2012

Wireless sales associate

RadioShack
06.2011 - 12.2014

Associate of Science - Business Administration

College of DuPage

High School Diploma -

Plainfield Central Campus High School

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