Genesis Bilinger
McDonough,GA
Summary
Orderly and committed Administrative Assistant offering solid skills in customer relations and resilience to handle challenges of fast-paced environments. Bringing detail-oriented and decisive nature with sound judgment, good multitasking abilities and self-motivated nature. Comfortable working alone or with teams to accomplish on-time and accurate clerical tasks.
Overview
5
5
years of professional experience
Work History
Administrative Assistant
Dunwoody Pines, Sunshine Retirement Living
Dunwoody, GA
02.2023 - Current
- Served visitors by greeting, welcoming and directing to appropriate personnel.
- Maintained daily calendars, set appointments with clients and planned daily office events.
- Delivered administrative support to team members by making copies, sending faxes, organizing documents and rearranging schedules.
- Compiled statistical reports utilizing computer software programs such as Excel or Access.
- Protected clients' rights by maintaining confidentiality of personal and financial information.
- Performed data entry and other administrative tasks to support departments.
- Greeted and directed visitors to appropriate personnel and answered average of 40-50 calls and emails daily.
- Proofread documents prior to distribution ensuring accuracy of grammar, spelling, punctuation.
- Prepared agendas for meetings with appropriate supporting documentation such as minutes of previous meetings or action items lists.
- Scheduled and confirmed appointments. As well as coordinated transportation for residents.
- Received parcels, routed mail and opened packages for staff.
Makeup Artist
GP BEAUTY BAR
Atlanta, GA
08.2022 - Current
- Provided makeup services for weddings, proms,magazine campaigns featured in L.A. Times, ATL Voyage and other special events.
- Demonstrated exceptional customer service skills with each client often exceeding their expectation.
- Hosted Makeup classes, demos and created an E-Book to properly teach women pro mua techniques.
- Suggested personalized skin care routines for clients, keeping skin type and skin conditions in mind.
- Maintained a clean and sanitary work area in accordance with health regulations.
- Maintained all clerical needs for my company using Microsoft Quick Books,Acuity such as book keeping, taxes, website development, scheduling, etc.
- Ordered supplies when necessary to replenish stock levels of cosmetics and skincare items.
- Tracked social media content to stay on top of trending makeup ideas.
- Developed successful marketing campaigns via social media to attract new clientele,
Administrative Assistant
Mercedes-Benz Stadium
Atlanta, GA
11.2018 - 08.2022
- Scheduled appointments, meetings and events for management staff.
- Monitored reception area to provide consistently safe, hazard-free environment for employees and guest
- Provided administrative support to managers in various departments including document preparation, filing, photocopying and faxing.
- Displayed strong telephone etiquette, effectively handling difficult calls.
- Scheduled space or equipment for special programs, meetings and conferences.
- Organized and maintained filing systems for physical and electronic documents, ensuring accuracy and confidentiality of records.
- Maintained office supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing and expediting orders for supplies.
- Answered phone calls and emails to provide information, resulting in effective business correspondence.
- Assisted with the planning of special events by arranging catering services, securing venues and ordering promotional materials.
- Directed customer communication to appropriate department personnel.
- Managed physical and digital files, monitored spreadsheets and updated reports to coordinate project materials.
- Managed database systems containing customer contact information.
- Entered data into spreadsheets using Microsoft Excel or other similar programs.
Security Dispatcher
State Farm Arena
Atlanta, GA
09.2018 - 01.2020
- Used radio, telephone and computer system to update first responders with new information.
- Answered telephone calls to take messages, respond to questions and provide information during non-business hours.
- Utilized Genetec to write reports on property damage, theft, presence of unauthorized persons and unusual occurrences.
- Observed extensive closed-circuit televisions, fire alarm systems, panic alarm systems and intrusion alarms.
- Performed data entry tasks related to incident reports, employee time cards and other administrative duties.
- Collaborated with other departments, such as maintenance or housekeeping staff, regarding safety issues or changes that might affect security operations.
- Trained newly hired security personnel on company policies and procedures.
- Ensured compliance with local laws related to fire prevention and public safety regulations.
- Inspected and adjusted controls to regulate building systems such as air conditioning, furnaces or boilers.
- Dispatched security guards according to shift schedules and ensured that all posts were adequately staffed at all times.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Education
High School Diploma -
Ola High School
Mcdonough, GA05-2016
Skills
- Appointment Scheduling
- Calendar Management
- Office Administration
- Bookkeeping
- Guest Relations
- Customer Consulting
- Tech Skills with several software's
Timeline
Administrative Assistant
Dunwoody Pines, Sunshine Retirement Living
02.2023 - Current
Makeup Artist
GP BEAUTY BAR
08.2022 - Current
Administrative Assistant
Mercedes-Benz Stadium
11.2018 - 08.2022
Security Dispatcher
State Farm Arena
09.2018 - 01.2020
High School Diploma -
Ola High School
Similar Profiles
Christopher PetrieChristopher Petrie
Sous Chef at Sunshine Retirement LivingSous Chef at Sunshine Retirement Living
Emily GutierrezEmily Gutierrez
Community Development Director at Sunshine Retirement Living - Park View EstatesCommunity Development Director at Sunshine Retirement Living - Park View Estates
Dalbin VillaDalbin Villa
Server at Sunshine Retirement LivingServer at Sunshine Retirement Living