Genesis Briones
Oviedo ,FL
Summary
- Dedicated to customer service in a fast-paced and extremely dynamic environment with proven accuracy and efficiency.
- Enthusiastic and reliable team member with upbeat and friendly personality to customers and management.
- Seasoned in handling customer complaints and resolving in the most proficient manner possible.
Overview
6
6
years of professional experience
Work History
Panera Bread
Team Member
Winter Park, FL
05.2026 - Current
- Self motivated, with a strong sense of personal responsibility.
- Work effectively in fast paced environments.
- Worked well in a team setting, providing support and guidance.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Assisted with day to day operations, working efficiently and productively with all team members.
Waitress
Mellow Mushroom Pizza Bakers
Winter Park, FL
07.2020 - Current
- Exceptional multitasking skills managing multiple tables simultaneously without compromising service quality and proficiency.
- Ability to remain calm and poised when dealing with difficult customers and during times of high volume.
- Extensive knowledge working with Aloha POS systems to place orders, calculate bills, and accurately manage split checks.
- Collaborate with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivate and maintain warm relationships with regular customers and management personal.
- Serve food and beverages promptly and remain attentive to all customer needs in section or otherwise.
- Handle cash transactions accurately to ensure no accounting errors are made.
- Successful working within tight deadlines and a fast-paced environment.
Education
Associate of Arts - Criminal Justice
Valencia College
Orlando, FL12-2025
Skills
- Strong work ethic
- Exceptional customer service
- Guest engagement
- Time management
- Multitasking Abilities
- Multitasking and organization
Languages
Spanish
Native or Bilingual
Timeline
Panera Bread
Team Member
05.2026 - Current
Waitress
Mellow Mushroom Pizza Bakers
07.2020 - Current
Associate of Arts - Criminal Justice
Valencia College