Genesis Bullard
Theodore
Summary
Encouraging manager and analytical problem-solver with talents for team building, leading, and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring, and morale-building abilities to enhance employee engagement and boost performance.
Overview
6
6
years of professional experience
Work History
Substitute Teacher
MCPSS
10.2023 - Current
- Followed classroom plans left by class teacher to continue student education and reinforce core concepts.
- Upheld classroom routines to support student environments and maintain consistent schedules.
- Kept students on-task with proactive behavior modification and positive reinforcement strategies.
- Repeatedly requested as substitute teacher by teachers based on excellent past referrals and trusted performance.
Assistant Manager
Tropical Smoothie Cafe
05.2022 - 09.2023
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Supervised day-to-day operations to meet performance, quality, and service expectations.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Established team priorities, maintained schedules and monitored performance
Member Service Representative
Planet Fitness
10.2017 - 10.2018
- Assist in maintaining neatness and cleanliness of facility.
- Check members into system, as well as start and cancel memberships.
- Receive incoming calls and facilitate needed updates to members' accounts (using Microsoft).
- Handled complaints with prompt, courteous service to uphold professional reputation.
Education
Bachelor of Science - Human Resources Management
Faulkner University
Montgomery, AL03.2025
AS - General Studies
Coastal Alabama Community College
Bay Minette, AL05.2023
High School Diploma -
Theodore High School
Theodore, AL05.2016
Skills
- Negotiation and Conflict Resolution
- Schedule Oversight
- Cash Handling
- Management
- Inventory Control
- Using basic scheduling and organizational skills in office setting
- Maintaining data integrity by detecting errors
- Hiring and Staffing
- Microsoft Office Expertise
Timeline
Substitute Teacher
MCPSS
10.2023 - Current
Assistant Manager
Tropical Smoothie Cafe
05.2022 - 09.2023
Member Service Representative
Planet Fitness
10.2017 - 10.2018
Bachelor of Science - Human Resources Management
Faulkner University
AS - General Studies
Coastal Alabama Community College
High School Diploma -
Theodore High School
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