Genesis Caceres

As a receptionist at a hair salon and an assistant to a trucking company, I developed strong organizational, customer service, and communication skills while managing multiple responsibilities in two distinct industries. At the salon, I was responsible for scheduling appointments, greeting clients, managing phone calls, processing payments, and maintaining an organized environment. I also promoted salon services and products, ensuring a positive customer experience. In my role as an assistant at the trucking company, I supported logistics by coordinating shipments, managing schedules, tracking deliveries, and handling communication between drivers, dispatchers, and clients. I also assisted with document management, invoicing, and inventory, ensuring smooth operations and timely deliveries. My combined experience has strengthened my ability to manage time effectively, resolve problems quickly, and deliver exceptional service in both client-facing and administrative roles.