Genesis Canicosa
Alexandria,VA
Summary
Customer-focused Head Bartender with five years of experience in large-scale casual dining establishments. Committed to upholding highest standards of customer service and safe food handling practices. Well-versed mixologist with diverse menu of memorized drink recipes.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Server
Virtue Feed & Grain
09.2023 - 06.2024
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Participated in ongoing training sessions to stay current with industry trends and new product offerings within the wine market.
- Upsold menu items to customers, driving up per sale revenues and maximizing profits.
Barback/Bartender
Chicken + Whiskey
06.2023 - Current
- Coordinated with servers and bartenders to maintain smooth operation of bar area.
- Restocked glassware, cleaned tables and organized supplies to meet demanding trading periods throughout shift.
- Greeted customers and provided friendly, knowledgeable service.
- Replaced empty kegs and soda syrups..
- Operated POS system to collect payments from customers.
- Restocked ice, condiments, and snacks.
- Learned how to make wide variety of mixed drinks.
- Transported dirty utensils, dishes, and trays to kitchen to help team stay on top of cleaning.
Bartender
Thai Treasure
05.2023 - 06.2023
- Served high customer volumes during special events, nights, and weekends.
- Cultivated strong relationships with repeat customers, engaging in friendly conversation and memorizing drink orders to promote loyalty.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Kept bar presentable and well-stocked to meet customer needs.
Head Bartender
Genghis Grill - Build Your Own Stir Fry
07.2021 - 05.2023
- Served high customer volumes during special events, nights, and weekends.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Kept bar presentable and well-stocked to meet customer needs.
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
- Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
Server/Bartender
Genghis Grill - Build Your Own Stir Fry
06.2017 - 12.2019
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
- Bussed and reset tables to keep dining room and work areas clean.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
Server
Johnny Rockets Restaurant
07.2014 - 09.2014
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
- Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.
General Store Associate
George Mason University
01.2013 - 05.2013
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Listened to customer needs and desires to identify and recommend optimal products.
- Managed efficient cash register operations.
Education
Bartending
Professional Bartending School
Arlington, VA04.2023
Bachelor of Arts - Graphic Design
George Mason University
Fairfax, VA05.2018
Skills
- High-Volume Environments
- Operational Efficiency
- Measurement Accuracy
- Customer Needs Assessments
- Wine and Liquor Knowledge
- Cash Handling
- Mixed Drinks Preparations
- Garnish Preparation
- Safe Food Handling Procedures
- Sharp Memory
- Menu Development
Certification
- TAM - Techniques of Alcohol Management
Languages
Filipino
Native or Bilingual
Timeline
Server
Virtue Feed & Grain
09.2023 - 06.2024
Barback/Bartender
Chicken + Whiskey
06.2023 - Current
Bartender
Thai Treasure
05.2023 - 06.2023
Head Bartender
Genghis Grill - Build Your Own Stir Fry
07.2021 - 05.2023
Server/Bartender
Genghis Grill - Build Your Own Stir Fry
06.2017 - 12.2019
Server
Johnny Rockets Restaurant
07.2014 - 09.2014
General Store Associate
George Mason University
01.2013 - 05.2013
- TAM - Techniques of Alcohol Management
Bartending
Professional Bartending School
Bachelor of Arts - Graphic Design
George Mason University
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