Summary
Overview
Work History
Education
Skills
Hobbies
Languages
Timeline
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Genesis Carcamo

Humble,Texas

Summary

Skilled in processing transactions, handling cash, using registers and arranging merchandise. Maintains high-level customer satisfaction by smoothly resolving customer requests, needs and problems. Reliable and upbeat Retail Sales Associate successful at promoting customer loyalty, satisfaction and purchases with consultative techniques and diligent attention to individual needs. Knowledgeable about product merchandising, payment processing and cleaning. Dedicated and dependable relationship-builder with excellent organizational strengths and superior work ethic.

Overview

3
3
years of professional experience
3
3
years of post-secondary education

Work History

Assistant

Riz Eye care
Humble, Tx
07.2024 - Current
  • Answered incoming phone calls to process requests, transfer calls, or relay messages to appropriate personnel.
  • Maintained organized front desk area
  • Handled patient insurances to verify if insurance covers
  • Called insurance to confirm patients records.
  • Used Auto Refractor Machine, Auto Tonometer machine, Optomap machine
  • Contributed to a positive work environment with strong interpersonal skills and proactive teamwork attitude.
  • Strengthened client relationships through consistent follow-up communication and efficient problem resolution.
  • Demonstrated adaptability by quickly mastering new software applications for various tasks.
  • Ensured smooth day-to-day operations by managing email correspondence and promptly addressing inquiries.

Retail Sales Associate

Macys
Humble, United States
12.2021 - 04.2024
  • Greeted customers and helped with product questions, selections and purchases.
  • Maintained clean sales floor and straightened and faced merchandise.
  • Organized store merchandise racks and displays to promote and maintain visually appealing environments.
  • Issued receipts and processed refunds, credits or exchanges.
  • Answered customer questions about products and services, helped locate merchandise and promoted key items.
  • Balanced and organized cash register by handling cash, counting change and storing coupons
  • Trained new associates on cash register operations, conducting customer transactions and balancing drawer
  • Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages
  • Created inviting environment for customers by maintaining store organization and cleanliness

Education

Associate of Arts - Biology

Lone Star College System
Kingwood, TX
08.2021 - Current

High School Diploma -

Atascocita High School
Humble, TX
05.2021

Skills

  • Team building
  • Decision-Making
  • Flexible and Adaptable
  • Active Listening
  • Teamwork and Collaboration
  • Dependable and Responsible
  • Attention to Detail
  • Problem-Solving
  • Interpersonal Communication
  • Written Communication

Hobbies

  • I dedicate my free time to better my skills for Tennis and coordination techniques. I also love going to a pilates class plus going to gym as well.

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Timeline

Assistant

Riz Eye care
07.2024 - Current

Retail Sales Associate

Macys
12.2021 - 04.2024

Associate of Arts - Biology

Lone Star College System
08.2021 - Current

High School Diploma -

Atascocita High School
Genesis Carcamo