Genesis Carey
Dallas,TX
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Expertise in travel and booking vacation packages.
Overview
3
3
years of professional experience
Work History
Insurance Verification Specialist
National Income Life
02.2022 - 05.2023
- Verified insurance benefits for patients by contacting insurance companies via telephone, fax or secure electronic transactions
- Identified potential billing issues related to insurance coverage status
- Responded promptly to customer inquiries regarding benefit eligibility determination
- Checked documentation for appropriate coding, catching errors and making revisions
- Managed front office customer service, appointment management, billing and administration tasks to streamline workflow.
- Complied with HIPAA guidelines and regulations for confidential patient data.
Office Assistant
Shift Gig
01.2020 - 12.2021
- Delivered clerical support by handling range of routine and special requirements
- Input data into spreadsheets and databases
- Ordered office supplies and kept office stocked with needed resources to operate smoothly
- Scheduled and coordinated travel arrangements for office staff members
- Completed clerical tasks such as filing, copying, and distributing mail.
- Enhanced customer satisfaction by efficiently managing travel bookings and accommodations.
- Interacted with customers by phone, email, or in-person to provide information.
Education
High School Diploma -
Texas Can Academy
Dallas, TX05.2021
Skills
- NEW TELLER TRAINING
- FACILITY TOURS
- PRODUCT KNOWLEDGE
- KNOWLEDGE BASE
- DOCUMENTATION
- DATA ENTRY AND 10-KEY
- SORTING AND LABELING
- INFORMATION PROCESSING
- MAIL SORTING AND DISTRIBUTING
- TRAVEL PLANNING EXPERTISE
Timeline
Insurance Verification Specialist
National Income Life
02.2022 - 05.2023
Office Assistant
Shift Gig
01.2020 - 12.2021
High School Diploma -
Texas Can Academy
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