Summary
Overview
Work History
Education
Skills
Timeline
BusinessDevelopmentManager

Genesis Collado Goris

Freeport,NY

Summary

Dynamic and detail-oriented professional with a proven track record at Halper Family Medicine, excelling in customer service and data entry. Leveraging time management skills and a positive attitude to enhance office efficiency and increase patient satisfaction. Demonstrated expertise in file organization and effective verbal communication, consistently delivering high-quality clerical support and fostering positive customer relations.

Overview

4
4
years of professional experience

Work History

Office Assistant/Runner

Halper Family Medicine
01.2023 - 07.2023
  • Helping providers by translating
  • Scanning documents and patients information into the computers
  • Maintained confidentiality in handling sensitive information while performing administrative tasks.
  • Enhanced office efficiency by managing schedules, organizing files, and maintaining a clean workspace.
  • Facilitated smooth operations by efficiently handling incoming mail, phone calls, and visitor inquiries.
  • Expedited document processing with accurate data entry and timely filing.
  • Increased customer satisfaction by providing professional and courteous front desk support.

School Bus Monitor

Suburban Bus Transportation
08.2021 - 10.2021
  • Assisted in maintaining an orderly and safe environment for students while traveling to and from school.
  • Demonstrated proper use of wheelchair lift, wheelchair tie-downs and orthopedic devices for handicapped passengers.
  • Ensured timely pick-up and drop-off of students by effectively communicating with the bus driver regarding route changes or adjustments.
  • Worked with bus driver and parents to meet specialized needs of passengers.
  • Enforced State safety guidelines for passenger transportation to keep children safe and driver free of distraction.
  • Provided physical assistance while loading and unloading passengers to promote safety and minimize delays at each route stop.
  • Maintained clean and sanitary bus by cleaning and removing trash at end of each route.
  • Supervised and assisted special-needs passengers, offering individual adult attention during transport.
  • Completed timely and detailed incident reports, following corporate guidelines for accurate recordkeeping.
  • Developed strong rapport with individual students, creating an atmosphere of trust that facilitated open communication about concerns or challenges related to their transportation experience.
  • Recognized potential hazards within the bus environment, proactively addressing them before they posed risks to student wellbeing.
  • Provided support to students with special needs, ensuring their comfort and well-being throughout the bus ride.
  • Participated in regular professional development trainings to stay updated on best practices in student safety protocols.
  • Contributed to a positive atmosphere on the bus by fostering respectful relationships with students and setting clear expectations for behavior.

Customer Service/ Clerical/ Cashier

P.C. Richard & Son
10.2019 - 05.2020
  • Addressed customer needs promptly.
  • Confirm Deliveries
  • Inventory
  • Answering phone calls
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.
  • Handled multiple payment methods securely, minimizing discrepancies and potential losses.
  • Answered questions about store policies and addressed customer concerns.

Catering Staff Member

At Your Service Staffing
08.2019 - 09.2019
  • Provided excellent service under high-pressure situations, ensuring smooth event operations.
  • Provided friendly, courteous service to create memorable moments for guests.
  • Maintained clean and organized workspaces, adhering to strict health standards.
  • Served appetizers, delivered entrees, and refilled beverages for banquet guests.
  • Demonstrated flexibility in handling diverse catering needs, from small gatherings to large corporate events.
  • Enhanced customer satisfaction by providing exceptional catering services at various events.
  • Promoted a positive work environment through effective teamwork and collaboration among staff members.
  • Helped chefs prepare and present food to event guests with strong attention to detail and presentation expertise.
  • Cleaned and organized kitchen stations to promote team efficiency.

Education

High School Diploma - General Education

Penn Foster Career School
Scranton, PA
06.2020

Skills

  • Customer service
  • Positive attitude
  • Time management
  • Data entry
  • File organization
  • Verbal communication
  • Organizing and categorizing
  • Professional and mature
  • Clerical support
  • Payment processing
  • Language fluency

Timeline

Office Assistant/Runner

Halper Family Medicine
01.2023 - 07.2023

School Bus Monitor

Suburban Bus Transportation
08.2021 - 10.2021

Customer Service/ Clerical/ Cashier

P.C. Richard & Son
10.2019 - 05.2020

Catering Staff Member

At Your Service Staffing
08.2019 - 09.2019

High School Diploma - General Education

Penn Foster Career School

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Genesis Collado Goris