Genesis Criollo Almache
Port Washington,NY
Summary
Detail-oriented material handler skilled in inventory management, effective communication, and team collaboration. Committed to maintaining safety standards and streamlining processes for optimal warehouse operations.
Overview
2
2
years of professional experience
Work History
Material Handler
Channel manufacturing
Port Washington, New York
04.2025 - 10.2025
- Loaded and unloaded materials from trucks and storage areas.
- Sorted and organized inventory for easy access and identification.
- Maintained cleanliness and safety standards in the work environment.
- Assisted in inventory counts to ensure accurate stock levels.
- Collaborated with team members to streamline material handling processes.
- Reported equipment malfunctions or safety hazards to supervisors promptly.
- Followed safety protocols while handling hazardous materials and equipment.
- Inspected materials for any damages or defects upon receipt.
- Managed work area cleanliness by following company guidelines for organization.
- Received and distributed incoming materials to designated areas.
- Reported any malfunctions or damages of material handling equipment promptly.
- Packed merchandise into boxes and containers in preparation for safe shipment.
- Supported other warehouse personnel in completing tasks efficiently.
- Loaded completed orders on pallets according to delivery numbers.
- Loaded and unloaded trucks with appropriate material handling equipment.
- Organized warehouse inventory according to warehouse plan.
- Performed regular cycle counts to ensure accuracy of inventory records.
- Assisted with physical inventories as needed by counting parts accurately and quickly.
- Palletized boxes to increase movement and shipment efficiency.
- Managed warehouse receiving, storing and shipping.
- Disposed of debris and hazardous materials properly to avoid contamination.
- Tracked parcel movement using hand-held scanners and daily production sheets to keep records accurate.
- Tracked shipment information using computerized systems such as SAP or Oracle software applications.
- Sorted cargo for accurate shipment to target locations, preventing unnecessary delays, and promoting productivity.
- Coordinated incoming and outgoing shipments and placement of materials to meet scheduling requirements.
- Counted number of boxes or units in loading docks to confirm proper completion of work orders.
- Placed bins, carts and containers in convenient locations to assist with loading efficiency.
- Reviewed work orders before starting work to determine necessary materials and meet deadlines.
- Protected items by wrapping in cling film, padded moving blankets and tape.
Shipping Clerk
Channel manufacturing
Port Washington, NY
04.2025 - 10.2025
- Maintained accurate inventory records using warehouse management systems.
- Coordinated packaging and labeling of items for shipment.
- Processed shipping orders for timely distribution of products.
- Assisted in loading and unloading trucks to ensure efficient operations.
- Collaborated with team members to improve shipping procedures.
- Followed safety protocols to maintain a secure work environment.
- Generated and maintained records of shipments, such as bills of lading, invoices, orders, and other required documentation.
- Verified shipping documents for accuracy.
- Ensured that all outgoing items were properly labeled with correct information such as destination addresses, weight limits.
- Prepared outgoing parcels for shipment, including packing, sealing, labeling, and affixing postage.
- Compared shipment contents with paperwork to support inventory accuracy and records management.
- Obtained required documentation to process shipments and support movement.
- Directed warehouse team in stocking merchandise, pulling orders and setting up loads.
- Organized storage areas to maximize movement and minimize labor.
- Monitored stock levels within the warehouse and notified management when supplies needed replenishing.
- Prepared accurate shipping orders and bills of lading to direct and route materials.
- Utilized various computer systems to track shipments throughout their journey from origin to final destination.
- Performed periodic maintenance checks on equipment used in the shipping department.
- Identified order discrepancies and damaged items and notified supervisor.
- Maintained inventory of shipping materials and supplies.
- Monitored merchandise received and shipped from facility in computer system.
- Coached new staff preparing outgoing and receiving incoming shipments.
- Prepared work orders, bills of lading or shipping orders to route materials.
- Folded letters, circulars or other documents and inserted into envelopes for distribution.
- Compared and verified identifying information of outgoing shipments.
- Weighed mail to determine correct postage.
Manager at a laundry
Manorhaven laundry
Port Washington, NY
06.2024 - 03.2025
- Supervised daily laundry operations and managed staff schedules.
- Ensured compliance with safety and sanitation standards throughout the facility.
- Resolved customer inquiries and maintained high service quality.
- Coordinated inventory management and ordered necessary supplies efficiently.
- Conducted regular inspections of machines to ensure optimal performance.
- Implemented process improvements to enhance workflow efficiency in operations.
- Monitored staff performance and addressed issues.
- Enforced customer service standards and resolved customer problems to uphold quality service.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Trained employees on additional job positions to maintain coverage of roles.
- Ensured compliance with all applicable laws, regulations, industry standards.
- Assessed team member's skillsets and assigned tasks accordingly for optimal efficiency.
- Resolved customer complaints and issues promptly, maintaining a positive brand image.
- Ensured compliance with industry regulations and company policies.
- Oversaw daily operations, maintaining efficiency and quality standards.
Customer Service Cashier
Manorhaven laundry
Port Washington, NY
06.2024 - 03.2025
- Maintained cleanliness and organization of the cashier area and store front.
- Assisted customers with laundry equipment and service inquiries.
- Processed customer transactions efficiently and accurately at the laundry facility.
- Provided excellent customer service to enhance overall client satisfaction.
- Handled cash, credit, and debit transactions with attention to detail.
- Managed inventory of laundry supplies and notified management of low stock.
- Greeted customers and provided friendly customer service.
- Collaborated with team members to streamline daily operations and workflows.
- Resolved customer complaints promptly to ensure positive experiences.
- Collected credit card and cash payments to complete transactions for customer orders.
- Operated cash registers to process payments for goods and services.
- Resolved customer complaints in a professional manner.
- Stocked shelves, racks, cases, bins, and tables with new or transferred merchandise.
- Assisted co-workers with tasks as needed to ensure smooth operations of the store.
- Answered incoming phone calls from customers regarding product availability or store locations.
- Complied with all health and safety regulations while performing job duties.
- Balanced cash drawers at the end of each shift.
- Maintained cleanliness of the checkout area by sweeping floors, emptying trash cans.
- Assisted customers with locating merchandise within the store.
- Refilled and rotated items on shelves to maintain well-stocked inventory.
- Informed customers of in-store promotions or pricing specials.
- Performed daily opening and closing procedures such as counting money in cash drawers and checking bank deposits against total sales receipts for accuracy.
- Informed customers about product pricing and answered questions regarding products and services available in the store.
- Recommended, selected, located, and obtained products to meet customer needs.
- Ensured that all areas of the retail floor were properly stocked throughout each shift.
- Processed credit card, EBT and gift certificate payments in electronic computer systems.
- Counted tills at beginning of shift with start money and balanced and reconciled register, reflecting financial discrepancies, refunds and account deferrals.
- Adhered to company policies concerning returns, exchanges, and refunds, including proper documentation completion.
- Provided information on company policies, warranties, guarantees, financing options and other related matters.
- Followed established loss prevention procedures when dealing with suspicious customers or activities.
- Greeted customers promptly and responded to questions.
- Addressed customer questions and concerns regarding products and services.
- Built and maintained productive relationships with employees.
- Answered customers' questions and provided information on store procedures or policies.
- Counted and balanced cashier drawers.
- Processed efficient and accurate cash, check, debit and credit card payments using Point-of-Sale system.
- Boosted customer satisfaction levels by going extra mile to personalize service for each customer.
- Checked personal identifications during alcohol and tobacco sales.
- Maintained clean and orderly checkout areas by sanitizing register belts, emptying trash cans and organizing candy racks.
- Established or identified prices of goods and services and tabulated bills with optical price scanners and cash registers.
- Adhered to social distancing protocols and wore mask or face shield.
Teaching Assistant
Friends Together Nursery
Port Washington, New York
12.2023 - 05.2024
- Facilitated communication between parents and staff regarding children's progress.
- Supported daily classroom activities and maintained a positive learning environment.
- Implemented classroom routines to enhance structure and organization.
- Observed student interactions to promote social and emotional development.
- Organized educational materials and resources for classroom use.
- Supervised children and participated with children in activities.
- Fostered a nurturing atmosphere to encourage student participation and exploration.
- Encouraged students to take an active role in their own learning process.
- Contributed to positive, educational setting by delivering gentle discipline and promoting student success.
- Maintained a safe environment for all students while adhering to school policies and procedures.
Housekeeper
Housekeeping
Port Washington, New York
05.2023 - 10.2023
- Followed safety and sanitation guidelines during cleaning tasks.
- Managed laundry services, including washing, drying, and folding linens.
- Collaborated with team members to complete cleaning tasks efficiently.
- Swept and mopped floors, vacuumed carpets and rugs, dusted furniture, wiped down surfaces.
- Cleaned bathrooms, including toilets, tubs, showers and sinks.
- Used cleaning chemicals following proper guidelines.
- Vacuumed floors and dusted furniture to maintain organized, professional appearance.
- Changed bed linens and towels, tidied up rooms.
- Moved beds, sofas and small furniture to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
- Emptied trash receptacles throughout the property.
- Employed deep-cleaning techniques for areas in need of additional sanitation.
- Disinfected telephones, light switches and other frequently touched objects.
- Followed safety procedures when handling hazardous materials.
- Used appropriate personal protective equipment and supplies when handling hazardous waste or chemicals.
- Observed proper use of chemicals when cleaning various surfaces.
- Ensured that all health standards were met during cleaning operations.
- Emptied wastebaskets and disposed of soiled linens in guest rooms to reduce spread of germs and enhance freshness.
- Maintained a clean linen closet by folding sheets neatly on shelves.
- Scrubbed kitchen appliances, countertops and fixtures.
- Dusted ceiling air conditioning diffusers and ventilation systems to improve airflow.
- Laundered sheets and removed stains to restore linens to pristine condition.
- Assisted in laundry services including washing, drying, and folding linens.
- Sanitized and cleaned sinks, mirrors, toilets and showers.
Education
Bachelor of Science - Environmental Engineering
Universidad Politécnica Salesiana
Ecuador08-2022
Skills
- Equipment operation
- Inventory management
- Material handling
- Warehouse organization
- Shipping coordination
- Problem solving
- Time management
- Effective communication
- Attention to detail
- Team collaboration
- Quality assurance
- Customer service
- OSHA
- Heavy lifting
- PPE policy adherence
- Material stacking
- Equipment monitoring
- Shipping operations
- Package handling
- Positive attitude
- Teamwork and collaboration
- Production scheduling
- Storage determination
- Customer relationship management (CRM)
- Materials handling and transport
- Shipping documentation
- Loading and unloading
- Equipment inspections
- Hazard prevention
- Logistics
- Delivery tracking
- Risk assessment
- Assembly and production
- Process optimization
- Production reporting
- Material identification
- Bill of lading
- Workplace cleanliness
- Paperwork completion
- Good housekeeping
- Manual handling
Languages
Spanish
Native/ Bilingual
English
Limited
Timeline
Material Handler
Channel manufacturing
04.2025 - 10.2025
Shipping Clerk
Channel manufacturing
04.2025 - 10.2025
Manager at a laundry
Manorhaven laundry
06.2024 - 03.2025
Customer Service Cashier
Manorhaven laundry
06.2024 - 03.2025
Teaching Assistant
Friends Together Nursery
12.2023 - 05.2024
Housekeeper
Housekeeping
05.2023 - 10.2023
Bachelor of Science - Environmental Engineering
Universidad Politécnica Salesiana