Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Genesis Dejesus

Davenport,FL

Summary

Encouraging manager and analytic problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgement to positively impact company profit and success. Dedicated to applying training, monitoring and morale-boosting abilities to enhance employee engagement and boost performance.

Overview

6
6
years of professional experience

Work History

Food Service Worker

Vidal grill
Haines City, FL
11.2020 - 09.2022
  • Distributed food to waiters and waitress's to serve to customers
  • Leveraged hand-held trays and buffet carts to serve food and beverage items to guests.
  • Validated prepared food met standards for quality and quantity before serving to customers
  • Maintained clean, trash-free workspaces to maximize productivity, cleanliness standards, and safety for customers.
  • Adjusted food preparation methods in accordance with customer requests.
  • Handled cash transactions and point-of-sale point operations to assist dining room staff during busy service periods with zero deficiencies.
  • Greeted customers at counter to fulfill requests and answer questions when needed.
  • Prepared tables by laying out napkins and utensils, refilling condiments and performing other preliminary tasks.
  • Kept register accurate through correct billing, parment processing, and cash management practices.

Assistant Store Manager

Payless Shoe source
Kissimmee, FL
09.2016 - 07.2017
  • Created and maintained safe and secure work environment for employee and customer satisfaction.
  • Trained new employees on proper cooperate protocols and customer service standards.
  • Reconciled daily sales transactions to balance and log day-to-day revenue.
  • Managed purchasing, sales, marketing and customer account operations effectively and efficiently.
  • Responded to customer comments and concerns, working with manager to significantly raise customer satisfaction ratings.
  • Identified and qualified customer needs and negotiated and closed profitable projects with high success rate.
  • Maintained positive customer relations by responding quickly to customer service inquiries.
  • Managed opening and closing procedures and recommended changes to enhance efficency of day-to-day activities.
  • Implemented business strategies, rapidly increasing revenue and effectively targeting new markets.

Education

High School Diploma -

Ridge Community High School
Davenport, FL
06-2016

Skills

  • Exceptional Customer Service, written, and verbal communication
  • Strong Work Ethic
  • Interpersonal Skills
  • Attention to Detail
  • Fluent in both English & Spanish
  • Proficient in microsoft excel, word, Powerpoint & google applications
  • Ability to quickly change priorities and resolve conflicts in a timely manner
  • Strong analytical, problem solving, and organizational skills
  • Prioritizes time management to maximize customer satisfaction
  • Reconciled cash register at the beginning and end of day to verify sales accurately with zero discrepincies
  • Complex Problem-Solving

Languages

English
Native/ Bilingual
Spanish
Native/ Bilingual

Timeline

Food Service Worker

Vidal grill
11.2020 - 09.2022

Assistant Store Manager

Payless Shoe source
09.2016 - 07.2017

High School Diploma -

Ridge Community High School

Similar Profiles

CREATE PROFILE
Genesis Dejesus