GENESIS DEL REFUGIO
Chatsworth,United States
Summary
Accomplished Inside Sales professional with a proven track record at WESTSIDE BUILDING MATERIAL, adept in office administration and sales, demonstrating exceptional collaborative and critical thinking abilities. Achieved significant sales volume increases through strategic planning and effective team coordination. Skilled in utilizing Microsoft and company-specific apps for inventory management and reporting, ensuring accuracy and efficiency.
Overview
8
8
years of professional experience
Work History
Inside Sales
WESTSIDE BUILDING MATERIAL
Chatsworth, United States
09.2019 - Current
- Work as a full-time inside salesperson in a fast-paced environment.
- Addressed customer inquiries regarding products and services.
- Ensured accuracy and currency of customer account data.
- Developed strategies for increasing sales volume.
- Updated inventory records with purchase orders, invoices, and other transactions.
- Collaborated with colleagues in other departments on projects related to sales goals.
- Managed customer accounts by tracking order status, and resolving any issues that arose.
- Perform the end-of-day procedure by counting the register and inputting the end-of-day numbers in Excel. Including checking all credit cards, checks, and cash are up to date.
- Use Microsoft, Excel, and [company apps] to report inventory balances and cycle counts.
- Conduct inventory adjustments in business system.
- Processed ROA payments and invoices.
- Produced and analyzed OEROB data to ensure alignment of transactions against EOD records.
- Managed shipping for all orders and invoices.
- Posted cash receipts in accounting system daily.
- Utilized the company app to digitally archive and secure all necessary paperwork.
- Composed letters, memos, reports, emails, presentations and other written correspondence as required by management staff.
- Completed day-to-day duties accurately and efficiently.
Shift Supervisor
COFFEE BEAN & TEA LEAF
Northridge, United States
07.2017 - 08.2019
- Set up, adjusted and maintained machines to keep production operating at peak level and consistently meet challenging daily demands
- Monitored employee performance and safety, completed opening and closing duties to facilitate business operations
- Performed store opening and closing procedure, including setting up registers and checking products
- Motivated team members to complete assigned task and perform at exceptional level
- Resolved customers complaints and reported issues to senior management
- Use Microsoft and [company app] to report inventory balances and cycle counts
- Ordered supplies and managed inventory.
- Maintained detailed inventory stock records and organized regular inventory counts.
Education
Associate of Science - Business Administration
MOORPARK COLLEGE
Moorpark, CA06.2023
Associate of Arts - Economics
Moorpark College
Moorpark, CA06.2023
High School Diploma -
CHATSWORTH CHARTER HIGH SCHOOL
05.2017
Skills
- Rapid Learner
- Collaborative Team Member
- Office Administration
- Accurate sales transactions
- Sales experience
- Critical thinking
- Problem-solving
- Vendor relation skills
- Effective Time Management
Timeline
Inside Sales
WESTSIDE BUILDING MATERIAL
09.2019 - Current
Shift Supervisor
COFFEE BEAN & TEA LEAF
07.2017 - 08.2019
Associate of Science - Business Administration
MOORPARK COLLEGE
Associate of Arts - Economics
Moorpark College
High School Diploma -
CHATSWORTH CHARTER HIGH SCHOOL
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