Overview
Work History
Education
Skills
Additional Information
Timeline
Generic

Genesis Diaz

Miami,FL

Overview

5
5
years of professional experience

Work History

Front Desk Receptionist

Baptist Miami Vascular Surgery
South Miami, Florida
06.2024 - Current
  • Provided administrative support such as filing documents, photocopying and scanning materials.
  • Answered incoming calls, redirected callers to the appropriate personnel or department and took messages as needed.
  • Responded to customer inquiries via phone, email, and in person.
  • Processed payments from customers using a variety of payment methods including credit cards, checks and money orders.
  • Maintained an organized reception area and ensured that all guests were attended to promptly.

Front Desk Coordinator

Miami Sports Medicine
10.2022 - 05.2024
  • Check in and out patients, send patients to MRI/Physical therapy facilities, send patients medication electronically to their pharmacy, take new patient intake forms, check insurances/authorizations, injectables coordinator/prior authorization assistant, scheduled MRI peer to peer, collected patients copay/ Scheduled patients next appointment.

Front Desk Receptionist

Dr.Nieves Orthopedic Office
04.2021 - 10.2022
  • Checked patient insurance policy, check in & out patients, hand write Medication prescriptions, check patients files were recently updated
  • Managed approximately 30 incoming calls, emails and faxes per day from customers.

Front Desk Receptionist

Kiddy Academy
03.2019 - 05.2021
  • Make sure students' attendance were inputted in the system, Checked for vaccines and physical exams were up to date on their files, answered phone calls, daily count by classroom per hour, filed papers, made weekly payments in person and over the phone

Education

High School Diploma - EMS/EMT

Somerset Academy Charter High School
Homestead, FL
05.2022

Skills

  • Guest Services
  • Excel
  • Bilingual
  • Data Entry
  • Clerical Experience
  • Microsoft
  • Documentation Skills

Additional Information

I experienced the medical field by attending hospitals, fire stations, clinicals & ICU. Also, learned how to do IV's, take sugars, BP and assist patients.

Timeline

Front Desk Receptionist

Baptist Miami Vascular Surgery
06.2024 - Current

Front Desk Coordinator

Miami Sports Medicine
10.2022 - 05.2024

Front Desk Receptionist

Dr.Nieves Orthopedic Office
04.2021 - 10.2022

Front Desk Receptionist

Kiddy Academy
03.2019 - 05.2021

High School Diploma - EMS/EMT

Somerset Academy Charter High School

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Genesis Diaz