Restaurant Server
El Patron Restaurant
01.2024 - 04.2024
- Served food and beverages promptly with focused attention to customer needs.
- Stayed up-to-date on menu changes to help customers make food choices.
- Increased table turnover rate by efficiently managing orders and ensuring timely delivery of meals.
- Demonstrated knowledge of menu offerings, including ingredients and preparation methods to address customer inquiries effectively.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
- Used slow periods to restock supplies, ice, trays, and delivery bags.
- Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
- Used communication and problem-solving skills to resolve customer complaints and promote long-term loyalty.
- Elevated the guest experience by anticipating their needs proactively throughout their visit.
- Managed cash transactions accurately with attention to detail, minimizing discrepancies in daily reports.
- Enhanced customer satisfaction by providing attentive and personalized service during busy shifts.
- Bussed and reset tables to keep dining room and work areas clean.
- Boosted overall sales by confidently recommending daily specials and upselling menu items.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Greeted new customers, discussed specials, and took drink orders.
- Contributed to team success by assisting fellow servers during peak hours, ensuring smooth operations.
