Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Genesis Guilarte

West Palm Beach

Summary

• Hardworking and passionate job seeker with strong organizational skills eager to secure job position. Ready to help team achieve company goals.

• Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.

• Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.

Overview

7
7
years of professional experience

Work History

Server

Spearmint Rhino
09.2024 - 02.2025
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Cultivated warm relationships with regular customers.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
  • Developed strong rapport with regular customers through genuine hospitality efforts leading to repeat business.
  • Increased sales by suggesting additional items like desserts and drinks based on customers' orders.
  • Boosted repeat customer rates, remembered regular guests' preferences and greeted them by name.
  • Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.

Health Insurance Agent

Everest
05.2022 - 10.2023
  • Sales Excellence: Consistently recognized as one of the top-performing sales agents, demonstrating exceptional ability to close deals by understanding and addressing customer needs
  • Customer Needs Assessment: Engaged with families and individuals to gather personal and financial information, tailoring insurance plans to meet both their health needs and budgetary constraints
  • Active Listening & Problem Solving: Practiced active listening skills to comprehend customer circumstances, identify their unique needs, and offer suitable Medicare options that aligned with their current situation and future goals
  • Plan Customization & Updates: Updated health insurance plans based on changing customer needs, life events, and eligibility, ensuring that clients had the most appropriate and beneficial coverage
  • Profile Management: Edited and managed customer profiles, maintaining accurate records and keeping their information up to date for smooth processing of approvals and eligibility checks
  • Approval & Eligibility Reviews: Conducted thorough reviews of customer applications, ensuring compliance with regulatory requirements and that customers qualified for the plans they were seeking
  • Customer-Centric Communication: Effectively communicated complex health insurance options in a simple and understandable way, helping customers make informed decisions
  • Target-Oriented: Successfully met and exceeded sales quotas while maintaining a high level of customer satisfaction through personalized service and follow-up
  • Team Collaboration: Worked closely with the team to share best practices and contribute to the overall success of the sales department
  • Adaptability: Stayed current with industry regulations, insurance policies, and product updates, quickly adapting to changes to better serve customers

Babysitting

07.2018 - 09.2021
  • Provided attentive and nurturing care for children ranging in age from infants to pre-teens
  • Engaged children in various activities such as arts and crafts, outdoor play, and educational games
  • Ensured the safety of children at all times by closely monitoring their activities and surroundings
  • Established positive relationships with both parents and children, fostering a trusting environment
  • Prepared nutritious meals and snacks according to dietary restrictions or preferences
  • Implemented daily routines including nap times, meal times, and bedtime rituals to promote structure
  • Managed multiple children simultaneously while maintaining individual attention for each child's needs
  • Adhered to specific instructions provided by parents regarding discipline techniques or household rules
  • Communicated effectively with parents about their child's day, highlighting any notable events or concerns
  • Managed conflicts between siblings or playmates using effective communication techniques

Education

High school diploma -

Hialeah Senior High School
06.2021

Skills

  • Sales
  • Cold Calling
  • Insurance Sales
  • Negotiation
  • Outbound Sales
  • Inside Sales
  • Exceptional customer service
  • Cash handling
  • Guest engagement
  • Strong work ethic

Languages

Spanish
Professional Working
English
Full Professional

Timeline

Server

Spearmint Rhino
09.2024 - 02.2025

Health Insurance Agent

Everest
05.2022 - 10.2023

Babysitting

07.2018 - 09.2021

High school diploma -

Hialeah Senior High School

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Genesis Guilarte