Genesis Gutierrez
Hollywood,FL
Summary
I am a bilingual property and licensed Community Association Manager with over 15 years of management and supervisory experience. I am a meticulous record-keeper and skilled problem solver, dedicated to creating strategic partnerships with the Board of Directors, residents, staff, and vendors to effectively support key business operations for associations. Additionally, I am a very capable office manager with extensive computer skills. I am knowledgeable in maintenance and repair matters. As a hardworking and conscientious woman of integrity, I won't stop until the job is done.
Overview
21
21
years of professional experience
Work History
On-Site Manager
United Community Management
02.2018 - Current
- On-Site Manager of Miramar Homeowners Association for 2 years.
- Perform property inspections and meet with the Board of Directors on a monthly basis.
- Renovate pool area, landscaping, fencing, and clubhouse.
- Prepare and post notices for, and attend, monthly Board of Director meetings; review budgets, and prepare annual meeting notices as required, including attendance.
- Work closely with staff, board members, owners, tenants, and vendors.
- Responsible for day-to-day operations and supervision of general maintenance, janitorial, landscaping, and pool servicing for all the associations.
- Respond to homeowner inquiries and complaints; order legal action when needed.
- Responsible for accounts receivables/payables (QuickBooks, Nexus, Jenark, Tops, and Yardi proficient).
- Reconcile accounts and prepare monthly financial statements.
- Process applications and screen potential buyers and renters.
- Prepare Estoppel letters.
- On call 24/7 to respond to emergencies.
Property Manager
Atlantic Pacific
06.2016 - 01.2018
- Facilitated the opening of the property and transition from developer to owner control.
- Assisted the property manager in various administrative tasks.
- Managed customer interactions at the front desk.
- Established and implemented procedures for amenities.
- Answered multi-line phones, took messages, and organized documents.
- Conducted data entry and retrieval tasks.
Community Manager
MIami - Dade Management
02.2003 - 07.2016
- Served as an on-site manager for North Miami Beach Condo Association for six years.
- Acted as a portfolio manager for 7 Condo/Rental/Homeowners Association communities for five years.
- Conducted weekly property inspections and held regular meetings with the Board of Directors.
- Prepared and posted notices for monthly Board of Director meetings, prepared budgets, and annual meeting notices as required, including attendance.
- Collaborated closely with staff, board members, owners, tenants, and vendors.
- Managed day-to-day operations and supervised general maintenance.
- Responded to resident inquiries and complaints.
- Ordered legal action when necessary.
- Managed accounts receivables/payables using QuickBooks and Tops proficiently.
Education
AA -
Dade Community College
01.2004
Miami Springs Senior High
01.2002
Skills
- Excellent computer skills (Microsoft Office, Excel)
- Organized and effective communicator
- Common-sense problem solver
- Fluent in English and Spanish
- Experienced professional property manager
- Financial statement preparation expertise
- Proficient in Yardi, QuickBooks, and Microsoft Office
- Specialized in pool maintenance
- Competent in accounts payable and receivable
- Skilled in office management
- Sales proficiency, with retail sales background
- Familiar with fair housing regulations and negotiation
Timeline
On-Site Manager
United Community Management
02.2018 - Current
Property Manager
Atlantic Pacific
06.2016 - 01.2018
Community Manager
MIami - Dade Management
02.2003 - 07.2016
AA -
Dade Community College
Miami Springs Senior High
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