Genesis Gutierrez
North Highlands
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
9
9
years of professional experience
Work History
Culinary
Chic-Fil-A
Roseville
04.2024 - Current
- Provided support and guidance to colleagues to maintain a collaborative work environment.
- Conducted comprehensive research and data analysis to support strategic planning and informed decision-making.
- Conducted routine maintenance and repairs on mechanical systems and industrial equipment.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Operated equipment and machinery according to safety guidelines.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Leasing Agent
Manager Assistant
Concord
03.2021 - 09.2023
- Prepared monthly financial reports for management review.
- Collected security deposits from new tenants.
- Greeted prospective tenants, answered questions, and provided tours of the property.
- Ensured that all applicable laws and regulations were followed in accordance with local housing codes.
- Coordinated repairs and scheduled regular maintenance on rental units.
- Maintained a professional attitude when dealing with difficult situations or customers.
- Maintained accurate records of all tenant leases, payments, and occupancy status.
Shift Leader
Checkers & Rally's Drive-In Restaurants
North Highlands
05.2020 - 01.2021
- Handled customer inquiries in a timely manner while providing accurate information regarding menu items and promotions.
- Monitored inventory levels and ordered supplies as needed.
- Monitored employee performance and provided feedback for improvement.
- Communicated effectively with other departments within the organization regarding staffing needs or operational issues.
- Analyzed sales data on a weekly basis in order to identify trends or opportunities for improvement.
Sales Associate
Victoria's Secret
Roseville
01.2019 - 01.2020
- Restocked shelves as needed to ensure sufficient inventory levels.
- Conducted inventories on a regular basis to track stock levels.
- Tracked sales performance metrics to identify trends in market place.
- Upsold additional items based on customer interests and needs.
- Greeted customers and provided exceptional customer service.
- Organized stockroom shelves according to size, color or style.
- Assisted customers with product selection, sizing and styling.
- Provided accurate information about products, prices and services.
Shift Manager
Taco Bell
Citrus Heights
09.2016 - 07.2019
- Exceeding the guests's expectations.
- Supervising all financial aspects of food cost and labor targets.
- Preparing and following labor schedules and product projections.
- Training and motivating team members.
- Preparation of products and maintaining quality to meet brand standards.
- Monitoring all service equipment.
Education
Diploma -
Grant Union High School
Sacramento, CA05.2016
Skills
- Strong communication skills
- Supervising
- Management Experience
- Microsoft Office
- Customer service
- Friendly, positive attitude
Languages
- Spanish, Fluent
- English, Expert
Personal Information
- Authorized To Work: US
Timeline
Culinary
Chic-Fil-A
04.2024 - Current
Leasing Agent
Manager Assistant
03.2021 - 09.2023
Shift Leader
Checkers & Rally's Drive-In Restaurants
05.2020 - 01.2021
Sales Associate
Victoria's Secret
01.2019 - 01.2020
Shift Manager
Taco Bell
09.2016 - 07.2019
Diploma -
Grant Union High School