Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Genesis Hernandez

Friona

Summary

Developed leadership and customer service skills in high-paced retail environment, ensuring efficient team management and customer satisfaction. Skilled in problem-solving and operational oversight, maintaining smooth transactions and accurate records. Seeking to transition into new field where these skills can drive success and innovation.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Cashier Assistant Manager

Lowe's Market
10.2022 - 05.2024
  • Enhanced customer satisfaction by providing efficient and friendly service at the cashier counter.
  • Assisted in inventory management tasks, ensuring optimal stock levels and minimizing product loss due to expiration or damage.
  • Improved overall store cleanliness and presentation, resulting in a more welcoming atmosphere for customers.
  • Built positive relationships with customers to increase repeat business.
  • Fostered positive work environment by consistently treating all employees and customers with respect and consideration.
  • Monitored sales transactions for accuracy, upholding company policies regarding discounts, returns, and exchanges.

Education

No Degree - Pre-Nursing

Texas Tech University
Lubbock, TX
05-2028

CNA Course

Friona Highschool
Friona, TX
05-2024

Skills

  • Cash handling expertise
  • Verbal and written communication
  • Desktops, laptops, and mobile devices
  • Customer service

Certification

  • CNA - Certified Nurse Assistant

Timeline

Cashier Assistant Manager

Lowe's Market
10.2022 - 05.2024

No Degree - Pre-Nursing

Texas Tech University

CNA Course

Friona Highschool