Genesis Holland
Southside,AL
Summary
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
7
7
years of professional experience
Work History
Surgical Technologist
Carolina Eye Associates
Pinehurst, NC
05.2023 - 12.2024
- Assisted in preparing and sterilizing surgical instruments for ophthalmic procedures.
- Ensured compliance with safety protocols and infection control standards during surgeries.
- Collaborated with surgical teams to maintain efficient workflow throughout operations.
- Monitored patient vitals and provided support to anesthesia staff as needed.
- Maintained accurate records of surgical supplies and equipment inventory levels.
- Handled high-pressure situations calmly and efficiently, contributing to the successful completion of critical surgeries.
- Assisted surgeons in complex procedures for optimal patient outcomes and reduced recovery time.
Hostess/Server
Top Of The River
Gadsden, AL
10.2017 - 04.2024
- Managed guest seating and reservations to optimize flow during peak dining hours.
- Assisted in training new host staff on customer service protocols and system navigation.
- Coordinated with kitchen and wait staff to ensure timely service and guest satisfaction.
- Maintained cleanliness and organization of entrance area, enhancing overall guest experience.
- Delivered exceptional customer service, ensuring guest satisfaction and repeat patronage.
- Trained new servers on menu knowledge and service protocols, enhancing team performance.
- Resolved customer complaints swiftly, maintaining positive dining experiences and loyalty.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
Car Dealership Assistant
MTO Motors
Birmingham, AL
01.2023 - 03.2024
- Streamlined document preparation, ensuring accuracy and compliance with industry standards.
- Increased customer satisfaction by providing exceptional administrative support and resolving issues efficiently.
- Streamlined office procedures, improving overall workflow efficiency across departments.
- Contributed to a positive work environment with strong interpersonal skills and proactive teamwork attitude.
Education
Associate of Applied Science - Business Administration
American Military University
Charles Town, West Virgina 12-2026
Short-term Certificate in Surgical Technologist - Science
Gadsden State Community College
Gadsden, AL12-2022
High School Diploma -
Southside High School
Southside, Al05-2019
Skills
- Critical thinking
- Leadership qualities
- Patient confidentiality
- Teamwork and collaboration
- Attention to detail
- Flexible and adaptable
- Multitasking Abilities
Timeline
Surgical Technologist
Carolina Eye Associates
05.2023 - 12.2024
Car Dealership Assistant
MTO Motors
01.2023 - 03.2024
Hostess/Server
Top Of The River
10.2017 - 04.2024
Associate of Applied Science - Business Administration
American Military University
Short-term Certificate in Surgical Technologist - Science
Gadsden State Community College
High School Diploma -
Southside High School