Genesis Lopez
Kent
Summary
-Dynamic and results-driven sales associate with proven expertise at Fred Meyer in customer assistance and cash register operation. Recognized for enhancing customer satisfaction and achieving sales targets through effective inventory management and team collaboration. Committed to maintaining high standards of store presentation and safety compliance.
-Experienced with inventory management, customer service, and maintaining store cleanliness. Utilizes effective communication skills to assist customers and collaborate with team members efficiently. Knowledge of stocking procedures and store organization to ensure smooth shopping experience.
Overview
5
5
years of professional experience
Work History
Grocery Clerk
Fred Meyer
06.2024 - Current
- Assisted customers in locating products and answered inquiries to enhance shopping experience.
- Operated cash register, processed transactions accurately, and handled customer payments efficiently.
- Stocked shelves, ensured product availability, and organized displays to maintain store presentation.
- Monitored inventory levels and reported shortages to management for timely restocking.
- Collaborated with team members to maintain cleanliness and safety standards throughout the store.
- Stocked shelves and organized merchandise displays for easy retrieval.
- Performed cash, card, and check transactions to complete customer purchases.
Sales Associate
Aldo Shoes
10.2022 - 05.2024
- Assisted customers in selecting footwear, enhancing overall shopping experience.
- Maintained visual merchandising standards, ensuring product displays attracted customer attention.
- Processed sales transactions accurately and efficiently, improving checkout speed.
- Collaborated with team members to meet daily sales goals and enhance store performance.
- Provided product knowledge to customers, increasing satisfaction and repeat business.
- Conducted inventory management tasks, ensuring stock levels met customer demand.
- Trained new associates on customer service techniques and sales strategies.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Built relationships with customers to encourage repeat business.
Sales Associate
Forever 21
01.2021 - 01.2022
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Prepared merchandise for sales floor by pricing or tagging.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
- Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
- Collaborated with management team to develop sales strategies and goals, aligning with company objectives.
- Managed efficient cash register operations.
Education
No Degree - Sonography
Tacoma Community College
Tacoma, WA06-2028
High School Diploma -
Kent Meridian High School
Kent, WA06-2023
Skills
- Customer assistance
- Cash register operation
- Transaction processing
- Inventory management
- Team collaboration
- Shelf organization
- Safety standard compliance
- Product knowledge delivery
- Issue resolution
- Shortage reporting
- Customer service
- Attention to detail
Accomplishments
- Designed eye-catching product displays, helping to increase merchandise visibility to the customer.
- Developed outstanding skills in time management, customer engagement and oral communications through consistent interaction with supervisors and customers.
- Promoted to full-time employee within 8 months of hire due to exemplary work ethic, outstanding job performance to diffuse problematic situations.
- Volunteered to handle the cash register when the store was short-staffed with zero till errors during the entire time.
Languages
Spanish
Full Professional
English
Native or Bilingual
Interests
- Baking
- Backpacking and Hiking
- Music
- I enjoy helping others and giving back to the community
- Volunteering
- Watching Movies and TV Shows
- weightlifting
Timeline
Grocery Clerk
Fred Meyer
06.2024 - Current
Sales Associate
Aldo Shoes
10.2022 - 05.2024
Sales Associate
Forever 21
01.2021 - 01.2022
No Degree - Sonography
Tacoma Community College
High School Diploma -
Kent Meridian High School