Genesis Martinez
Norfolk ,NE
Summary
With multiple years of experience at Westside Family Pet Clinic, I am a young and compassionate person. I am also skilled at critical thinking and office management. demonstrating the ability to build trusting connections with clients and animals, and keep accurate records, which greatly improved client satisfaction. I am skilled in both animal care and administrative tasks, with an upbeat mentality and a dedication to excellence in all that I can and cannot do. We all are learning and continuing to learn each and every day.
Overview
3
3
years of professional experience
Work History
Kennel Assistant
Westside Family Pet Clinic
05.2021 - Current
- Stocked kennel and cleaning supplies to maintain proper inventory for daily performance.
- Handled difficult situations with aggressive animals by being patient and applying the proper restraint techniques.
- Kept thorough records of every animal's care, including feeding plans, exercise regimens, and any special needs.
- Mixed and food formulas to individual animals based on their dietary needs.
- Maintained kennel clean, reducing the spread of disease and providing a comfortable space for the animals.
- Developed a good relationships with clients through communication when they dropped off or picked up their animals.
Veterinarian Assistant
Westside Family Pet Clinic
05.2024 - Current
- Updated patient records that include appropriate medical data and treatment schedules to guarantee true record-keeping.
- Helped vets restrain animals while they were examined to determine whether they had any injuries.
- Decreased risk of infection by carefully sticking to the recommended cleanliness procedures in every section of the clinic.
- Provided pet owners with exceptional customer service and caring care for animals.
- To stop infections and manage smells, exam rooms, surgical equipment, and kennels were cleaned and disinfected.
Office Assistant
Westside Family Pet Clinic
06.2024 - Current
- Kept private when managing sensitive data and carrying out administrative duties.
- Shown empathy and the ability to listen carefully, which increased client satisfaction and encouraged return business.
- Developed strong relationships with clients and their animals.
- Assisted customers with new patient and animal setups
- Scheduled appointments for animal grooming and boarding based on requests from client.
Education
High School Diploma -
Lutheran High Northeast
Norfolk, NE05.2022
Northeast Community College
Norfolk, NE05.2026
Skills
- Positive attitude
- Time management
- Proper animal restraint
- Communication
- Office organization
- Record-keeping
- Patience with animals and customers
- Critical thinking
- Client relationship building
Volunteer
Here in Norfolk, Nebraska, I have been a volunteer at the animal shelter. This is what first sparked my passion for animals and motivated me to pursue a career as a veterinary technician while working at a clinic.
Languages
Spanish
Native or Bilingual
Timeline
Office Assistant
Westside Family Pet Clinic
06.2024 - Current
Veterinarian Assistant
Westside Family Pet Clinic
05.2024 - Current
Kennel Assistant
Westside Family Pet Clinic
05.2021 - Current
High School Diploma -
Lutheran High Northeast
Northeast Community College
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