Genesis Martinez
Austin,TX
Summary
Motivated and efficient professional specializing in cleaning and maintenance. Customer satisfaction-oriented and knowledgeable of highly specialized cleaning operations. Flexible and accustomed to wide range of cleaning products and methods, including environmentally-friendly solvents and polishes.Always trying to learn new things .
Overview
5
5
years of professional experience
Work History
Prep Cook
In N Out
Austin, TX
08.2024 - 11.2024
- Dressed, seasoned and garnished appetizers and salads to prepare for food service.
- Sanitized workstation at end of shift to minimize risk of salmonella and other food-borne illnesses.
- Requested supplies and equipment orders, explaining needs to managers.
Housekeeper
Let Kelly
Austin, TX
01.2021 - 12.2022
- Maintained and organized cleaning supplies stock.
- Sanitized and cleaned sinks, mirrors, toilets and showers.
- Emptied wastebaskets and disposed of soiled linens in guest rooms to reduce spread of germs and enhance freshness.
- Removed finger marks and smudges from doors, frames and glass partitions to enhance shine.
- Swept and damp-mopped private stairways and hallways.
- Moved beds, sofas and small furniture to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
- Communicated with maintenance team on damages to repair.
- Rendered detailed and timely cleaning services while working in fast-paced environment with multiple interruptions.
- Checked inventory for required supplies and made lists for needed cleaning products.
- Used cleaning chemicals following proper guidelines.
- Scrubbed kitchen appliances, countertops and fixtures.
- Followed safety procedures when handling hazardous materials.
- Changed bed linens and towels, tidied up rooms.
- Vacuumed floors and dusted furniture to maintain organized, professional appearance.
- Cleaned bathrooms, including toilets, tubs, showers and sinks.
- Swept and mopped floors, vacuumed carpets and rugs, dusted furniture, wiped down surfaces.
- Interacted pleasantly with clients and guests when performing daily duties.
Cashier Team Lead
Popeyes Chicken
Austin , TX
12.2019 - 01.2021
- Ensured compliance with all safety regulations while performing tasks.
- Managed scheduling, payroll, and time off requests for team members.
- Assisted customers with locating items within the store when requested.
- Answered phone calls to assist customers with questions and orders.
- Answered customers' questions and provided information on store procedures or policies.
- Maintained a clean work environment by sweeping floors and wiping down counters regularly.
- Processed customer payments quickly and returned exact change and receipts.
- Boosted customer satisfaction levels by going extra mile to personalize service for each customer.
- Maintained accurate records of all transactions, ensuring compliance with company policies and procedures.
- Developed strong working relationships with team members to foster collaboration.
- Offered customers carry-out service at completion of transaction.
- Kept check-out areas clean, organized and well-stocked to maintain attractive store.
- Counted and balanced cashier drawers.
- Maintained work area and kept cash drawer organized.
- Processed efficient and accurate cash, check, debit and credit card payments using Point-of-Sale system.
- Maintained clean and orderly checkout areas by sanitizing register belts, emptying trash cans and organizing candy racks.
- Greeted customers promptly and responded to questions.
- Answered customer questions and provided store information.
Education
High School Diploma -
Juan Navarro Early College High School
Austin , TX05-2022
Skills
- Great communication with clients
- Patient and passionate about my job
- Fast learner
- Willing to learn new things
- Tend to get the things right the first time
- Good listener
- Very neatly
- Focused and detail-oriented
- FLUENT IN [LANGUAGE]
- Teamwork
- Cleaning and organizing
- Motivation and initiative
- Reliable and punctual
- Cleanliness and hygiene
- Patience and empathy
- Excellent communication
- Taking and preparing orders
Timeline
Prep Cook
In N Out
08.2024 - 11.2024
Housekeeper
Let Kelly
01.2021 - 12.2022
Cashier Team Lead
Popeyes Chicken
12.2019 - 01.2021
High School Diploma -
Juan Navarro Early College High School