Summary
Overview
Work History
Education
Skills
Languages
Timeline
Cashier

Genesis Mendoza

Richmond,CA

Summary

Dynamic professional with a proven track record at Zara Clothing, excelling in customer assistance and cash handling. Demonstrated leadership and team management skills, Achieved exceptional customer satisfaction by fostering a supportive and efficient work environment.

Adaptable and quick to learn, ready to transition into new field that values efficiency and customer interaction. Focused on applying strong multitasking and problem-solving abilities to new opportunities.

Overview

4
4
years of professional experience

Work History

Cashier

Zara Clothing
12.2022 - Current
  • Greeted customers entering store.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • make everyone feel welcome to the store and help them with their needs.
  • Help customers with refunds, returns.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Mentored new employees on cashier duties and best practices, improving overall staff performance.

Sales Lead Keyholder

Aldo Shoes
03.2021 - 01.2022
  • Opened and closed store 4 days per week by counting registers, making deposits, and storing and filing all daily paperwork.
  • Maintained a clean and visually appealing store environment, enhancing customer experience and promoting return visits.
  • Completed store opening and closing procedures.
  • Opened inventory boxes and restocked shelves.
  • Consistently exceeded individual sales goals while contributing to the overall success of the team.
  • Improved customer service by projecting friendly and knowledgeable attitude.
  • maintaining strong customer relationship.
  • Trained and mentored new employees.
  • Cultivated a positive and supportive work environment, fostering strong teamwork and high morale among staff members.
  • support other stores when they needed it.

Education

High School Diploma -

Oakland International High School
Oakland, CA

Skills

  • Rapid and adaptive
  • Customer assistance
  • Work ethic and integrity
  • Patience and empathy
  • High achiever
  • Team management
  • Strong leadership
  • Loss prevention strategies
  • Cash handling

Languages

Spanish
Native or Bilingual
English
Full Professional

Timeline

Cashier

Zara Clothing
12.2022 - Current

Sales Lead Keyholder

Aldo Shoes
03.2021 - 01.2022

High School Diploma -

Oakland International High School

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Genesis Mendoza