GENESIS MENDOZA

• Experienced and motivated Dental Assistant with hands-on training in both front and back office duties at Sonrisas Dental Studio. Skilled in chair-side assisting, sterilization, taking X-rays, scheduling, insurance verification, and patient communication. Known for being a quick learner, a dependable team player, and providing a smooth, positive experience for patients. Doctors taught me a lot.

• Calling and reminding patients, checking insurance history and discussing treatment plans. Strong communication skills and a passion for helping patients feel informed and cared for.

• Experienced Dental Front Office Assistant with a strong background in patient communication, insurance checks, chart management, and appointment reminders. Friendly, organized, and focused on providing excellent patient service. And making sure they have an appointment once they walk out the office.

. Assisted the dentist with patient care and clinical procedures.

. Answered and managed incoming phone calls.

. Verified Medi-Cal eligibility and patient insurance information.

. Confirmed patient appointment and maintained scheduling.

. Greeted patients, checked them in and out, and ensured appositive patient experience.

. Scheduled follow-up appointments and provided excellent customer service.