Genesis Montes-Suarez
El Paso
Summary
Driven Sales Associate with comprehensive experience in customer engagement, product knowledge, and inventory management. Display strong interpersonal skills coupled with the ability to handle customer complaints effectively. Demonstrated success in fostering customer relationships, growing sales revenues and contributing positively to team dynamics.
Overview
1
1
year of professional experience
Work History
Referee
Greater El Paso Wrestling Officials Association
El Paso
11.2024 - Current
- Made quick, decisive calls to ensure the flow and integrity of the match.
- Utilized appropriate signals, items and mechanics to convey match happenings.
- Resolved claims of rule infractions or complaints by participants, assessing any necessary penalties.
- Attended appropriate meetings and training sessions to officiate games according to industry and company regulations.
- Managed behavior of players, coaches and crowd to facilitate gameplay.
- Administered appropriate punishments for unsportsmanlike conduct.
- Timed game segments accurately, managing game clock and player substitutions.
- Officiated games and matches, following sports program's rules and regulations.
- Started and stopped play in response to infractions, timeouts and other game occurrences.
Sales Associate
Paradies Lagardere
El Paso
08.2024 - Current
- Greeted customers to determine their wants or needs.
- Worked with fellow sales team members to achieve group targets.
- Processed returns, exchanges, and refunds following company policies.
- Provided accurate information about products, prices and services.
- Assisted teammates with sales-processing tasks to meet daily sales goals.
- Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
- Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
- Trained new team members in cash register operation, stock procedures, and customer services.
- Developed trusting relationships with customers by making personal connections.
- Bagged or packaged purchases and wrapped gifts.
- Maintained cleanliness of store environment including floors, windows, and displays.
- Ordered products for stores when product was missing.
- Received deliveries, organized the delivery, and stocked up the snack room.
Education
Associate of Arts - Criminal Justice
El Paso Community College
El Paso, TXSkills
- Time management
- Team collaboration
- Conflict resolution
- Customer service
- Effective communication
- Adaptability and flexibility
- Stress tolerance
- Basic mathematics
- Decision-making skills
- Continuous improvement
- Reliability and consistency
- Physical fitness
Affiliations
- My life revolves around going to work, going to school, and going to the gym. I surround myself with healthy and beneficial environments for my future self.
Accomplishments
- Top 10% in my high school class
- 3.50 GPA in college
- 4.0 GPA in high school
Languages
Spanish
Native/ Bilingual
English
Native/ Bilingual
Timeline
Referee
Greater El Paso Wrestling Officials Association
11.2024 - Current
Sales Associate
Paradies Lagardere
08.2024 - Current
Associate of Arts - Criminal Justice
El Paso Community College
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