Genesis Morell
Summary
Passionate and knowledgeable Administrative Assistant and college student with vast experience in this field. I bring forth high quality organizational skills and a self-motivated drive to achieve excellence. Accustomed to addressing the changing needs of an office and supporting colleagues and superiors with excellent assistance skills. I strive to maintain a stable work environment that will allow me to focus on continuance of education as well as increase my level of experience to achieve my career goals.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Intake Coordinator
Comprehensive Medpsych Systems
09.2021 - Current
- Serves patients by greeting and helping them, scheduling appointments, and maintaining records and accounts
- Maintains patient accounts by obtaining, recording, and updating personal and financial information
- Inquire about patient's mental health needs with specific questions that helps the schedule process
- Maintain constant communication regarding clinical updates or assistance, with the team via email
- Verifies various medical insurances
- Protects patients' rights by maintaining confidentiality of medical, personal, and financial information
- Maintains operations by following policies and procedures, reporting needed changes
- Contributes to team effort by accomplishing related results as needed
- Work with excel sheets to keep track of productivity, appointments scheduled, and referrals.
Personal/ Administrative Assistant
Luis
04.2022 - 06.2023
- Schedule and manage public and private showings
- Create and oversee systems to follow up on all leads using various media
- Prepare agent with presentations for listing appointments
- Prepare correspondence, scheduling meetings, and making travel arrangements
- Devise and maintain filing system
- Order supplies, preparing and distributing marketing materials.
Administrative Assistant
Soni Family Practice
09.2020 - 09.2021
- Serves patients by greeting and helping them, scheduling appointments, and maintaining records and accounts
- Keeps patient appointments on schedule by notifying provider of patient's arrival, reviewing service delivery compared to schedule, and reminding providers of service delays
- Ensures availability of treatment information by filing and retrieving patient records
- Maintains patient accounts by obtaining, recording, and updating personal and financial information
- Obtains revenue by recording and updating financial information, recording and collecting patient charges, controlling credit extended to patients, and filing, collecting, and expediting third-party claims
- Maintains business office inventory and equipment by checking stock to determine inventory level, anticipating needed supplies, placing and expediting orders for supplies, verifying receipt of supplies, and scheduling equipment service and repairs
- Verifies various medical insurances
- Protects patients' rights by maintaining confidentiality of medical, personal, and financial information
- Maintains operations by following policies and procedures, reporting needed changes
- Contributes to team effort by accomplishing related results as needed.
Shift Leader
Slice of New York
03.2017 - 12.2018
- Greeted customers as they arrive and ensure that they are being served by a host
- Ascertained hat menu item prices are correctly displayed and update changes as required
- Received and counted cash payments and tender change
- Processed debit and credit card payments and ensure that receipts are signed, and cards returned
Administrative Assistant
Marianne Garcia P.A
08.2016 - 01.2017
- Filed and organized legal department files
- Transcribed, typed, edited and proofread legal documents
- Prepared and coordinated on-site meetings and events
- Arranged travel, process, tracked and reported expenses
- Generated, edited and distributed internal and external attorney correspondence
- Organized, filed and maintained legal documents and correspondence
- Coordinate computerized appointments for staff, check-in clients and collect payments
- Prepare court dockets and pleadings
- Assist attorney in preparing for corporate meetings.
Education
High School Diploma -
Ida S. Baker School
Bachelor of Science - Marketing/ Business Admin
Western Governor University
09.2024
Skills
- Multi-tasking
- Flexibility
- Critical Thinking Skills
- Call Transfers
- Clerical Support
- Service Quality
- Customer Relations
- Telephone Skills
- Time Management
- Organization
- Attention to Detail
- Excellent written and verbal communication
- Scheduling
- Word Processing
- Professionalism
- Quality Focus
- Customer Service
- Conflict Resolution
- Customer Retention
- Accounts Payable/Receivables
- (Word, Excel, Outlook, Access,)
- Team Leadership
Certification
Microsoft Certified
Languages
Spanish
Native or Bilingual
References
Jeanellys Ramos- Mentor (239) 843-1503
Luis Perez- Former Supervisor (239) 810-4366
Inelda Hernandez- Former Supervisor (321) 279- 0835
Timeline
Personal/ Administrative Assistant
Luis
04.2022 - 06.2023
Intake Coordinator
Comprehensive Medpsych Systems
09.2021 - Current
Administrative Assistant
Soni Family Practice
09.2020 - 09.2021
Shift Leader
Slice of New York
03.2017 - 12.2018
Administrative Assistant
Marianne Garcia P.A
08.2016 - 01.2017
High School Diploma -
Ida S. Baker School
Bachelor of Science - Marketing/ Business Admin
Western Governor University
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