Genesis Narvaez
Katy
Overview
3
3
years of professional experience
Work History
Pro Sales Associate
Home Depot
Katy
03.2026 - Current
- Provided assistance to customers in selecting products
- Assisted customers with product selection and provided expert advice on home improvement.
- Educated customers about promotions and loyalty programs to increase engagement.
- Processed cash transactions at the cash wrap station
- Uses two POS systems
- Coordinated deliveries, carryouts, and will call pickups for customers
Sales Lead
Sperry
Cypress
04.2024 - 01.2026
- Executed customer service initiatives to enhance client satisfaction.
- Led sales team to ensure customer engagement and satisfaction.
- Managed cash register operations using the POS system and processed sales and returns.
- Oversaw cash wrap operations, ensuring accurate transactions.
- Managed stock replenishment processes to maintain inventory levels.
- Performed opener and closer duties, ensuring smooth store operations.
- Handled shipment and inventory checks to verify accuracy.
- Served as manager on duty, supervising staff and addressing issues.
Seasonal associate
Lovisa
Katy
11.2023 - 01.2024
- Customer service
- Cash wrap
- Pushing product onto the floor
- Assisted customers in selecting jewelry and accessories to enhance their style.
- Managed inventory levels to ensure product availability and organization on the sales floor.
- Collaborated with team members to maintain a clean and appealing store environment.
- Processed transactions accurately using point-of-sale systems during busy retail hours.
Sales associate
Rebook
06.2023 - 12.2023
- Customer service
- Maintained store appearance by organizing merchandise and restocking shelves.
- Processed transactions accurately using point-of-sale systems.
Education
Associate of Science - Kinesiology
Houston City College
Katy, TX05-2027
High School Diploma -
Paetow High School
Katy, TX05-2025
Skills
- Fast-paced environment adaptability
- Skill-oriented approach
- Effective communication
- Time management
- Leadership
- Problem-solving
- Pressure resilience
- Account and relationship management
- Team leadership
- Sales management
- Customer service
- Client engagement
- Product presentation
Timeline
Pro Sales Associate
Home Depot
03.2026 - Current
Sales Lead
Sperry
04.2024 - 01.2026
Seasonal associate
Lovisa
11.2023 - 01.2024
Sales associate
Rebook
06.2023 - 12.2023
Associate of Science - Kinesiology
Houston City College
High School Diploma -
Paetow High School