Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Training Specialist
EverlyWell
07.2020 - 08.2023
Assessed additional needs based on training progress and collaborated with management to meet requirements.
Documented participation and evaluated learning for each participant.
Assisted in analyzing and assessing training and development needs for organizations, departments and individuals.
Trained and mentored over 100 new personnel hired to fulfill various roles.
Organized and implemented coursework, oversaw scheduling and monitored attendance through learning management system.
Designed and facilitated training courses, aligning new learning development and solutions to organization's strategic goals, mission and vision.
Medical Biller and Coder
Medical Practice Solutiuons
10.2016 - 05.2020
Processed insurance company denials by auditing patient files, researching procedures, and diagnostic codes to determine proper reimbursement.
Interacted with physicians and other healthcare staff to ask questions regarding patient services.
Resourcefully used various coding books, procedure manuals, and on-line encoders.
Applied official coding conventions and rules from American Medical Association and Centers for Medicare and Medicaid Services to assign diagnostic codes.
Reviewed, analyzed, and managed coding of diagnostic and treatment procedures contained in outpatient medical records.
Reviewed over 125 outpatient records and interpreted documentation to identify diagnoses and procedures.
Project Manager, Training
Jones Coding Consultant
06.2006 - 01.2016
Planned, designed, and scheduled phases for large projects for 5 different teams in different departments.
Monitored project performance to identify areas of improvement and make adjustments.
Coordinated with cross-functional teams to resolve project issues and mitigate risks.
Analyzed project performance data to identify areas of improvement.
Tracked project and team member performance closely to quickly intervene in mistakes or delays.
Education
Certification - Medical Billing And Coding
Delta Technical College
Horn Lake, MS
06.2013
Bachelor of Science - Health Administration
Delta State University
Cleveland, MS
05.2006
Skills
Program Planning
Job Training
Training Program Design
Product Development
Learning Strategies
Online Training
Medical Terminology
CPT Code Modifiers
Diagnostic Codes
ICD-10 (International Classification of Disease Systems)