Genesis Nunez
Orlando,FL
Summary
Motivate and creative professional with work experience. Highly motivated and creative with excellent written and verbal communications capabilities and, strong interpersonal relation skills. Flexible, versatile and, able to maintain a sense of humor under pressure. Poised and competent with demonstrate ability to easily transcend cultural differences. Thrive in deadline-driven environments. Excellent team-building skills. A team player able to perform with minimal direction.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Banquet Server
Rosen Hotels & Resorts
ORLANDO, Florida
10.2023 - Current
- Provided prompt, friendly service to all guests during banquets or catered events.
- Served beverages and appetizers to guests in an efficient manner.
- Replenished buffet lines with fresh foods as needed.
- Checked guest satisfaction levels throughout the event ensuring their needs were met promptly and courteously.
- Set up stations for serving meals according to established guidelines.
Banquet Server/Bartender
Doubletree by Hilton at SeaWorld
Orlando, FL
12.2022 - Current
- Responsible for meeting or exceeding customer expectations and the successful operation for both Banquet Food & Beverage function
- Ensure progressive positive result of Event Score Survey & General Score Survey
- Assist Banquet Captain to maximizing revenues & profits and control to minimizing all Food & Beverage lost
- Ensure customer expectations are met or exceeded, especially regarding set-up arrangements and last-minute changes
- Follow to the letter all assignments before and after my shift
- Support to Enforce Services Standards according to hotel and department expectations with others
- Knowledgeable in Mixology, Banquet and Restaurant Bars
- Review all events set-ups base on BEO with Management team for perfect execution
- Ensure the practices of all procedures during and after my shifts.
Server
Arabian Nights Restaurant
ORLANDO, Florida
12.2021 - 03.2023
- Greeted guests and provided menus.
- Provided excellent customer service to ensure satisfaction.
- Assisted in training new servers.
- Prepared drinks according to standard recipes.
- Checked food before serving it to customers.
- Monitored dining room for cleanliness and proper set-up at all times.
- Responded efficiently to guest inquiries and complaints in a professional manner.
- Maintained records of transactions made during shift as required by law or company policy.
- Communicated effectively with kitchen staff regarding customer allergies or special requests.
- Stayed informed about daily specials, new menu items, promotions.
Bartender - Server
Holiday Inn Hotel
ORLANDO, WV
03.2022 - 11.2022
- Greeted customers and provided excellent customer service.
- Prepared alcoholic and non-alcoholic beverages according to recipe standards.
- Ensured proper sanitation of bar area, glassware, utensils, and equipment.
- Maintained inventory of liquor, beer, wine, and other beverage items.
- Provided drink suggestions to customers based on their preferences.
- Cleansed glasses with sanitizing solution after each use.
- Organized storeroom inventory of supplies such as cups, napkins, straws.
- Adhered to state regulations regarding serving alcohol responsibly.
- Managed cash drawer at the end of each shift ensuring accuracy of funds received.
- Checked identification cards for proof of age prior to serving alcohol beverages.
- Managed bar area, cocktail design and menu and handled inventory, regulation compliance and customer relationships.
Education
High School -
ANDRES ELOY BLANCO School
01.2017
Skills
- Knowledgeable in banquet food and beverage field
- Able to function at top performance through various shifts
- Bilingual in both English and Spanish language
- Self-motivated and able to motivate others
- Able to make difficult decisions in stressful situations
- Ability to interface with all ages and ethics backgrounds
Certification
TIPS, 01/26/23, 01/25/26
Additional Information
Responsible for meeting or exceeding customer expectations and, the successful operation for both Banquet Food & Beverage function., Ensure progressive positive result of Event Score Survey & General Score Survey., Assist Banquet Captain to maximizing revenues & profits and, control to minimizing all Food & Beverage lost., Ensure costumer expectation are met or exceeded, especially regarding set-up arrangements and last minutes changes., Follow to the letter all assignments before and after my shift., Support to Enforce Services Standards according to hotel and department expectations with others., Knowledgeable in Mixology, Banquet and Restaurant Bars., Review all events set-ups base on BEO with Management team for perfect execution., Ensure the practices of all procedures during and after my shifts.
Timeline
Banquet Server
Rosen Hotels & Resorts
10.2023 - Current
Banquet Server/Bartender
Doubletree by Hilton at SeaWorld
12.2022 - Current
Bartender - Server
Holiday Inn Hotel
03.2022 - 11.2022
Server
Arabian Nights Restaurant
12.2021 - 03.2023
High School -
ANDRES ELOY BLANCO School
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