Summary
Overview
Work History
Education
Skills
Accomplishments
Hobbies and Interests
Languages
Timeline
Generic

Genesis Olivo

Cranston

Summary

As a waitress at a restaurant for over a year, I demonstrated excellent customer service skills and the ability to work in a fast-paced environment. I am detail-oriented, a great team player, and have strong communication skills. Committed to achieving goals and exceeding expectations. Working at Dunkin' Donuts provided me with a comprehensive skill set that is applicable across various professional environments. I bettered my customer service skills by efficiently handling orders, resolving issues promptly, and ensuring a positive experience for every customer. The fast-paced nature of the job taught me excellent time management and multitasking abilities, from preparing food and beverages to managing cash transactions. As a Banquet Server at a country club, I've gained valuable experience in customer service and teamwork. I'm responsible for setting up event spaces, serving food and drinks, and making sure everything runs smoothly during events like weddings, parties, and corporate gatherings. I focus on providing a great experience for guests by being friendly, attentive, and efficient. I've learned how to work well with others in a fast-paced environment, stay organized, and pay attention to details to help make every event a success. Working at Pinkberry has taught me a lot about customer service and leadership. I help customers by taking their orders, making their frozen yogurt just the way they like it, and offering a variety of toppings. I also make sure the store is clean, organized, and stocked throughout my shift. I've learned how to stay positive and friendly while working in a fast-paced environment and how to handle multiple tasks at once. Whether it's helping customers or keeping the store running smoothly, I always aim to create a fun and welcoming experience for everyone who visits.

Overview

2026
2026
years of professional experience

Work History

Frozen yogurt Server

Pinkberry

Banquet Server

Alpine Country Club
08.2024 - Current

Barista

Dunkin Donuts
12.2023 - Current

Waitress

House of Noodle Soup
09.2022 - 10.2023
  • Remained calm and poised when dealing with difficult customers or busy shifts
  • Kept server areas clean and stocked to increase efficiency while working tables
  • Worked with cash registers and credit card machines to cash out customers
  • Greeted new customers, discussed specials, and took drink orders
  • Maintained customer satisfaction with timely table check-ins to assess food and beverage drinks

Education

High School -

Cranston High School East
Cranston, RI
06.2025

Skills

  • Guest relations Management
  • Customer service
  • Safe Food Handling
  • Order Accuracy
  • Menu Memorization
  • Menu Recommendations
  • Communication
  • Teamwork
  • Attention to detail
  • Critical Thinking
  • Problem Solving

Accomplishments

  • Joined the dance team at RSDA from ages 4-14
  • Made the track team in middle school
  • Made the Soccer and Lacrosse team my freshman year of high school

Hobbies and Interests

  • I like to go to the field and play soccer with my friends
  • I run a mile around my neighborhood
  • Every spring and fall I help my mother plant a vegetable garden
  • I like to paint because it's relaxing and it allows me to express my creativity

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Timeline

Banquet Server

Alpine Country Club
08.2024 - Current

Barista

Dunkin Donuts
12.2023 - Current

Waitress

House of Noodle Soup
09.2022 - 10.2023

Frozen yogurt Server

Pinkberry

High School -

Cranston High School East
Genesis Olivo