Genesis Ortega
Jacksonville,FL
Summary
A dedicated RN with experience in the Progressive Care Unit (PCU), specializing in the care of critically ill patients following oncology surgeries and trauma. Proven ability to collaborate effectively with interdisciplinary teams, ensuring optimal patient outcomes through clinical judgment and clear communication. Recognized for maintaining composure under pressure, contributing to positive feedback from both patients and team members.
Overview
13
13
years of professional experience
Work History
Registered Nurse, PCU
UF Health
Jacksonville, Florida
08.2023 - Current
- Advocated for patient needs with interdisciplinary team and implemented outlined treatment plans.
- Utilized evidence-based practice guidelines in providing quality patient care.
- Assisted with training students who were completing clinical rotations through our facility.
- Encouraged an environment of respect among all members of the healthcare team while advocating for the best interest of the patient.
Administrative Partner
Baptist Health South Florida
Miami, USA
10.2021 - Current
- Provided administrative support to the executive team by preparing reports and presentations.
- Tracked patient progress through EMR system ensuring accuracy of data entered into system.
- Acted as liaison between nursing staff and other departments within the hospital when needed.
- Responded to patient requests in an efficient manner while maintaining confidentiality at all times.
Weekend Regional Business Support Coordinator
Baptist Health South Florida
Miami, USA
08.2017 - 10.2021
- Managed calls regarding property management, patient complaints, and staffing issues.
- Executed project management for ongoing IT initiatives during the week.
- Conducted weekly inspections focusing on Joint Commission metrics for leadership.
- Managed office operations, scheduling, and inventory audits.
Referral Coordinator
Doctors Health Group of South Florida
Pembroke Pines, USA
06.2012 - 05.2017
- Performed administrative tasks and coordinated referral requests across three sites.
- Conducted follow-up with patients and healthcare providers to ensure satisfaction and address any concerns post-referral.
Education
Bachelor of Science - Nursing
Chamberlain College of Nursing
Miramar, FL12.2022
Bachelors of Arts - Psychology & Criminal Justice
Florida International University
Miami, FL05.2016
Skills
Effective Communication Abilities
- Effective Task Management
- Calm in High-Pressure Situations
- Interdisciplinary collaboration
- Critical thinking
- Proficient in Kronos and Microsoft
- Bi-lingual in English and Spanish
- Magnet Attendee-October 2024
Affiliations
- Unit Council Secretary 06/24-Current
- Co-Chair of Nurses for Nurses 06/24-Current
- Engagement Champion Med Surg Unit, 10/21 - 08/23
Licensure And Certification
- BLS, American Heart Association
- ACLS
Timeline
Registered Nurse, PCU
UF Health
08.2023 - Current
Administrative Partner
Baptist Health South Florida
10.2021 - Current
Weekend Regional Business Support Coordinator
Baptist Health South Florida
08.2017 - 10.2021
Referral Coordinator
Doctors Health Group of South Florida
06.2012 - 05.2017
Bachelor of Science - Nursing
Chamberlain College of Nursing
Bachelors of Arts - Psychology & Criminal Justice
Florida International University
Similar Profiles
Brittani McElhennyBrittani McElhenny
Clinical Coder II at UF HealthClinical Coder II at UF Health
Sze NgSze Ng
Registered Nurse at UF HealthRegistered Nurse at UF Health
Amelia HamptonAmelia Hampton
Registered Nurse at UF HealthRegistered Nurse at UF Health